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OHIO VALLEY BANK
Gallipolis, OH, US
Summary
Provide high-level customer service support for banking products including deposits, loans, and cards via phone, email, and chat. Actively cross-sell products and services to both business and consumer customers.
Job Description
Job Details: Job Location: Annex - Gallipolis, OH, Salary Range: $15.37Hourly, GENERAL SUMMARY
Responsible for providing high level customer service support to OVB customers via phone, email, and chat. Customer support includes Deposits, Loans, Credit Cards, Debit Cards, and eServices. Cross-sell products and services for both business and consumer.Qualifications: *Customer Service experience (banking) preferred *Professional Oral/Written communication skills *Detail oriented and ability to follow instructions *Sales
*Clerical skills
*Positive attendance and punctuality habits *Multi-Platform PC skills
*Must maintain confidentiality
*Proficient with eServices products to assist customers with technical difficulties and trouble shooting *Ability to perform effectively and professionally under stress
*Ability to operate most standard office equipment
*Ability to be flexible with work schedule (overtime/extended hours when necessary)
*Ability to sit for extended periods of time *May require occasional travel
*All other duties, as assigned by management
OVB will make any reasonable accommodation to allow the essential functions of the job to be performed. Contact Human Resources to discuss any possible accommodation.
17 offices in southern Ohio and western West Virginia. The bank is headquartered in Gallipolis, Ohio and is a subsidiary of Ohio Valley Banc Corp.
Ohio Valley Bank is credited for many banking "firsts" in its region. The bank was the first in Gallia County to offer ATMs, in-store branches, banking on Sunday and most holidays, digital banking, and mobile banking.
Ohio Valley Bank is a member FDIC and an equal housing lender. Ohio Valley Banc Corp., the parent company of Ohio Valley Bank, is publicly traded on The NASDAQ Global Market under the symbol OVBC.
Privacy info: https://www.ovbc.com/privacy-policy
Equal Housing Lender and Member FDIC
Never post sensitive information like account numbers to social media.
Founded
1872
Company size
201-500 employees
Industry
Banking
Org type
Public Company
Headquarters
Gallipolis, OH
17 offices in southern Ohio and western West Virginia. The bank is headquartered in Gallipolis, Ohio and is a subsidiary of Ohio Valley Banc Corp.
Ohio Valley Bank is credited for many banking "firsts" in its region. The bank was the first in Gallia County to offer ATMs, in-store branches, banking on Sunday and most holidays, digital banking, and mobile banking.
Ohio Valley Bank is a member FDIC and an equal housing lender. Ohio Valley Banc Corp., the parent company of Ohio Valley Bank, is publicly traded on The NASDAQ Global Market under the symbol OVBC.
Privacy info: https://www.ovbc.com/privacy-policy
Equal Housing Lender and Member FDIC
Never post sensitive information like account numbers to social media.
Founded
1872
Company size
201-500 employees
Industry
Banking
Org type
Public Company
Headquarters
Gallipolis, OH
