Call Center Representative
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Location:
American Fork, UT, US
Company:
Platinum Dental Services UT
Summary:
The representative will answer incoming calls to assist patients with concerns and schedule hygiene appointments. They are also responsible for navigating multiple computer programs simultaneously to manage patient information.
Requirements:
Hard Skills: Appointment scheduling, Customer support, Computer navigation, Verbal communication, Written communication, Telephone etiquette, Customer service, Organizational skills, Self-motivation, Self-discipline, Bilingual
Experience: 0-2 years
Job Description:
Description
Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career!
Why You’ll Love Working with Us:
- Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week).
- 401K Plan: Secure your financial future.
- Paid Time Off: Achieve work-life balance with PTO.
- Paid Holidays: Enjoy paid holidays throughout the year.
- Monthly Performance Bonuses: Rewarding your dedication and success.
Compensation:
$15-$18 per hour
About the Role:
Schedule: Flexible schedule options including weekends.
Platinum Dental is seeking a Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.
Why Join Platinum Dental?
Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team.
At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience.
Ready to Join Our Team?
If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here.
Apply Now!
Requirements
Key Responsibilities:
- Appointment Scheduling: Contact and schedule appointments for our patients.
- Customer Support: Answer incoming calls and assist patients with their concerns.
- Efficient Navigation: Navigate through multiple computer programs simultaneously.
Skills and Qualifications:
- Computer Proficiency: Strong foundation in computer navigation skills.
- Communication Skills: Excellent verbal and written communication skills.
- Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline.
- Telephone Etiquette: Good telephone etiquette and exceptional customer service skills.
- Organizational Skills: Exceptional organizational skills.
- Bilingual: Spanish preferred but not required.
