Call Center Representative

Where You’ll Work

Following a major expansion, Holy Cross Hospital � Jordan Valley's capacity tripled, now housing 171 beds to serve our growing community. We have invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses. Our entire hospital team is dedicated to providing expert care in a warm, family-friendly environment. We are a Level III Trauma center, STEMI Cardiac receiving center, and certified stroke treatment center. Our employees are continually prepared, accountable, inspired and ensure compliance with the highest levels of quality care and patient safety standards. Recently given the Women's Choice Award for America's 100 Best Hospitals Emergency Care, we are the only designated trauma center west of I-15 in the Salt Lake Valley.

Job Summary and Responsibilities

As our Cath Lab RN, you will assume responsibility for facilitating, communicating, and collaborating with the healthcare team and patient/family to meet the physical, emotional, and spiritual needs of the patient, advancing modern nursing through compassionate care. Every day you will promote optimal patient health, well-being, and safety through the nursing process, adhering to patient care standards, guidelines, and the State Nurse Practice Act, and demonstrating personal accountability for relationship-based care and our organizational mission. To be successful in this role, you will be a Registered Nurse with a commitment to compassionate, high-quality patient care, strong communication and collaboration skills, and the ability to apply the nursing process effectively within a supportive, mission-driven environment.

• Assess patient’s physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records & clinical data.
• Evaluates patient’s response and intervenes to ensure optimal patient outcome. Develop and implement patient plan of care and observe outcomes in accordance with nursing standards and in collaboration with the interdisciplinary team.
• Demonstrate competency in a variety of therapeutic/diagnostic interventions including, but not limited to, IV’s, incision/wound care, medication administration, catheterization, and specimen collections.
• Thorough and confidential maintenance of patient charts and records. Document ongoing status, interventions, patient response and outcomes in an accurate, timely manner. Use information technology to communicate, manage knowledge, mitigate error, and support decisionmaking.
• Promote, advocate, and collaborate to protect the health and safety and rights of each patient.
• Provide patient/family education through assessment of patient/family learning readiness, needs, and ability. Provide teaching and evaluate effectiveness of teaching.

We are offering up to $8,000 relocation assistance to new hires who meet the eligibility requirements.

$4.75 Cath Lab Differential Applies upon hire. 

Job Requirements

Required

• Associate's Degree in Nursing; Nursing Diploma or by endorsement
• RN License in state of employment

Preferred

• Bachelor's Degree in Nursing
• One (1) year experience in special procedures, ICU or Emergency Department

Physical Requirements 

• Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)