Call Center Representative
Boost your chances before you apply.
Bath Planet
Oakland, CA, US
Summary
The representative will handle a high volume of inbound and outbound calls to follow up with homeowners interested in remodeling services. They are also responsible for scheduling appointments for the sales team and maintaining accurate customer records.
Job Description
Call Center Representative
(Part-Time & Weekend Opportunities)
Oakland, CA (Near Alameda, CA)
Now Hiring! Additional Evening & Weekend Shifts Available
We're expanding our team and have 2 new weekday evening openings (5:00 PM - 8:00 PM) and full-time weekend opportunities (Saturday & Sunday, 9:00 AM - 5:30 PM).
If you're energetic, professional, and enjoy talking with people, this is your opportunity to join a fast-growing home remodeling company where your efforts directly contribute to our success.
Why Join Us?
At our company, we're passionate about helping homeowners improve their homes while creating an exciting and rewarding workplace for our team. If you have call center experience, a positive attitude, and enjoy helping people, we'd love to meet you.
Position Details
Position: Call Center Representative
Location: In-Office, Oakland, CA (Near Alameda)
Available Schedules:
- Weekday Evening Shifts: Monday-Friday, 5:00 PM - 8:00 PM
- Weekend Shifts: Saturday & Sunday, 9:00 AM - 5:30 PM
What You'll Do
- Handle a high volume of inbound and outbound calls
- Follow up with homeowners who have expressed interest in remodeling services
- Schedule appointments and consultations for our sales team
- Maintain accurate customer records and notes
- Deliver exceptional customer service on every interaction
- Represent our company with professionalism and enthusiasm
What We're Looking For
- Previous call center experience required
- Strong communication and active listening skills
- Professional and confident phone presence
- Positive, energetic, and outgoing personality
- Comfortable working in a fast-paced environment
- Basic computer proficiency and ability to multitask
- Self-motivated and dependable
- Patience, empathy, and strong customer service skills
- Reliable transportation
- Punctual and dependable attendance
The Ideal Candidate
You enjoy connecting with people, can build rapport quickly, and have a personality where your smile can truly be heard through the phone.
Ready to Join a Winning Team?
This is an excellent opportunity to grow with an established remodeling company that values hard work, professionalism, and a positive attitude.
Apply today and become part of a team that makes a difference in homeowners' lives every day!
Bath Planet of Western PA provides affordable acrylic bathroom remodeling solutions and refit systems. Our aim is to design The Bath of Your Dreams while keeping it comfortable. Our in-home design consultants will sit down with you and walk you through your custom bath remodel. We proudly hold the Good Housekeeping Seal and provide all of our customers with a Lifetime Warranty on both our products and the labor in installing them. Everything Bath Planet has to offered is 100% Manufactured in the U.S.A.
Founded
1999
Company size
501-1,000 employees
Industry
Real Estate
Org type
Privately Held
Bath Planet of Western PA provides affordable acrylic bathroom remodeling solutions and refit systems. Our aim is to design The Bath of Your Dreams while keeping it comfortable. Our in-home design consultants will sit down with you and walk you through your custom bath remodel. We proudly hold the Good Housekeeping Seal and provide all of our customers with a Lifetime Warranty on both our products and the labor in installing them. Everything Bath Planet has to offered is 100% Manufactured in the U.S.A.
Founded
1999
Company size
501-1,000 employees
Industry
Real Estate
Org type
Privately Held
