Call Center Representative
Boost your chances before you apply.
Renewal by Andersen of Eastern NY
Schenectady, NY, US
Summary
The representative is responsible for answering inbound calls and making outbound calls to set qualified sales appointments. They must use probing questions to uncover customer needs and follow up on inquiries to keep the sales calendar full.
Job Description
Overview
Call Center Representative:
Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on!
Renewal by Andersen is looking for goal-oriented and ambitious call center representatives available to work on evenings and weekends. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position, the office is located in Rotterdam NY.
Responsibilities
What We Offer:
- Paid training for an invaluable skill set.
- A company culture that values integrity and the hard work of their employees.
- Opportunities for advancement.
A Day in the Life of a Call Center Representative:
- Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
- You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments.
- Follow up on customer inquiries.
- Transfer customer calls to the appropriate staff or department.
Qualifications
Requirements:
- Previous customer service, sales, or marketing experience. Call center experience a plus!
- General computer knowledge and internet savvy.
- Goal driven with the ability to handle feedback.
If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you!
Job Type: Part-time/full-time/flexible schedule.
Pay Rate: 18/hr with bonus incentives.
The Top Choice for Replacement Windows in Albany NY and the Hudson Valley
For quality and lasting value in replacement windows in Albany NY and the Hudson Valley, a homeowner’s best choice is Renewal by Andersen® of Eastern New York. As the region’s exclusive representative of Renewal by Andersen, we deliver the innovation and technological advancement of windows and doors from one of the country’s most recognized and respected manufacturers. Yet we do it with the personal attention and “hometown” touch you’d expect from a company that has been serving our upstate New York neighbors for more than 40 years.
With an amazing selection of window and door styles, backed by one of the industry’s most comprehensive warranties, Renewal by Andersen® of Eastern New York should be your first call for home improvement services.
Beauty That Performs
The Renewal by Andersen replacement windows and doors that we install are beautifully crafted and individually manufactured for a custom fit in your home. They are available in a range of styles and finishes that can give your home a whole new look and feel. But the beauty of our windows and doors is more than skin deep.
Every Renewal by Andersen product is engineered to deliver lasting durability and superior energy efficiency. Our windows and patio doors are constructed of advanced materials like Renewal by Andersen’s exclusive Fibrex® frame material and advanced Low-E glass packages that combine to create an effective thermal barrier. This significantly reduces energy transfer, keeping your home cooler in the summer and warmer all winter.
Get a Free Estimate on Window Replacement
Company size
51-200 employees
Industry
Construction
Org type
Privately Held
Headquarters
Schenectady, NY
The Top Choice for Replacement Windows in Albany NY and the Hudson Valley
For quality and lasting value in replacement windows in Albany NY and the Hudson Valley, a homeowner’s best choice is Renewal by Andersen® of Eastern New York. As the region’s exclusive representative of Renewal by Andersen, we deliver the innovation and technological advancement of windows and doors from one of the country’s most recognized and respected manufacturers. Yet we do it with the personal attention and “hometown” touch you’d expect from a company that has been serving our upstate New York neighbors for more than 40 years.
With an amazing selection of window and door styles, backed by one of the industry’s most comprehensive warranties, Renewal by Andersen® of Eastern New York should be your first call for home improvement services.
Beauty That Performs
The Renewal by Andersen replacement windows and doors that we install are beautifully crafted and individually manufactured for a custom fit in your home. They are available in a range of styles and finishes that can give your home a whole new look and feel. But the beauty of our windows and doors is more than skin deep.
Every Renewal by Andersen product is engineered to deliver lasting durability and superior energy efficiency. Our windows and patio doors are constructed of advanced materials like Renewal by Andersen’s exclusive Fibrex® frame material and advanced Low-E glass packages that combine to create an effective thermal barrier. This significantly reduces energy transfer, keeping your home cooler in the summer and warmer all winter.
Get a Free Estimate on Window Replacement
Company size
51-200 employees
Industry
Construction
Org type
Privately Held
Headquarters
Schenectady, NY
