Call Center Associate
Boost your chances before you apply.
Regions Hospital & RHSC
Saint Paul, MN, US
Summary
The associate communicates with patients and staff to provide guidance on meal selections that meet dietary requirements. They utilize multiple computer applications to place and verify patient meal orders within the Nutrition department.
Job Description
Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team.
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.2 (8 hours per week)
Potential shift hours include:
Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other weekend, and every other holiday.
Weekday, Weekend and Holiday Hours:
3:45pm-7:45pm
Required Qualifications:
-
Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
Established in 1872, Regions Hospital is a private, nonprofit teaching hospital providing healthcare services in St. Paul and its surrounding communities, as well as for patients throughout Minnesota, western Wisconsin and other Midwestern states. Regions Hospital provides outstanding care in neuroscience, heart surgery, cardiology, oncology, emergency care, burn care, orthopedic care, mental illness and more.
Regions Hospital is one of only three hospitals in Minnesota that is verified as a Level I Trauma Center for both adults and for children with the expertise and technology to treat the most serious injuries 24/7. Through our partnership with Gillette Children's Specialty Healthcare, we provide the best care possible for critically injured children.
Why work at Regions?
In a word: Culture. You’ll find a warm, diverse group of people who are committed to helping our patients – and each other. We stick to a Head + Heart, Together, philosophy – meaning we combine medical knowledge with compassionate care to get the best outcomes.
You’ll also find a place to learn and grow. As a teaching hospital, we’re always looking to improve our practices. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work.
We’re committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. You can expect us to listen carefully and give you good, timely information. And we’ll do our best to earn your trust by being open and honest and keeping our word. If we ever fail to live up to our values, tell us so we can work to make it better.
We are also a designated Yellow Ribbon employer, which means that we have met certain criteria that demonstrates our commitment to veterans and their families. This includes enhanced benefits for employees who serve or have served, and other types of special recognition.
Founded
1872
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
St. Paul, MN
Established in 1872, Regions Hospital is a private, nonprofit teaching hospital providing healthcare services in St. Paul and its surrounding communities, as well as for patients throughout Minnesota, western Wisconsin and other Midwestern states. Regions Hospital provides outstanding care in neuroscience, heart surgery, cardiology, oncology, emergency care, burn care, orthopedic care, mental illness and more.
Regions Hospital is one of only three hospitals in Minnesota that is verified as a Level I Trauma Center for both adults and for children with the expertise and technology to treat the most serious injuries 24/7. Through our partnership with Gillette Children's Specialty Healthcare, we provide the best care possible for critically injured children.
Why work at Regions?
In a word: Culture. You’ll find a warm, diverse group of people who are committed to helping our patients – and each other. We stick to a Head + Heart, Together, philosophy – meaning we combine medical knowledge with compassionate care to get the best outcomes.
You’ll also find a place to learn and grow. As a teaching hospital, we’re always looking to improve our practices. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work.
We’re committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. You can expect us to listen carefully and give you good, timely information. And we’ll do our best to earn your trust by being open and honest and keeping our word. If we ever fail to live up to our values, tell us so we can work to make it better.
We are also a designated Yellow Ribbon employer, which means that we have met certain criteria that demonstrates our commitment to veterans and their families. This includes enhanced benefits for employees who serve or have served, and other types of special recognition.
Founded
1872
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
St. Paul, MN
