Cafe Manager

Approximately 30 Hours per Week

Pay: $15.00/hour + Tips

Position Overview

The Café Manager serves as the primary day-to-day leader of the Fresh Start CoffeeWorks café and reports directly to the Fresh Start CoffeeWorks Supervisor.

This is a hands-on leadership position. The Café Manager will regularly work behind the bar while also providing leadership to the café team, managing scheduling and inventory, maintaining café standards, and helping coach and develop Fresh Start interns.

The ideal candidate is dependable, organized, hospitable, and passionate about both excellent coffee and developing people.

Primary Responsibilities

Café Operations

•     Regularly work behind the bar as part of the café team.
•     Help ensure smooth and efficient daily café operations.
•     Maintain high standards for coffee quality, drink preparation, hospitality, cleanliness, and organization.
•     Help maintain opening, closing, cleaning, and operational procedures.
•     Identify and communicate equipment or facility issues as they arise.

Staff Leadership

Manage weekly staff scheduling and café coverage.

Assist the Fresh Start CoffeeWorks Supervisor in training and developing Baristas and Shift Leads.

Provide day-to-day leadership, coaching, and encouragement to café staff.

Help create a positive, welcoming, and team-oriented work environment.

Communicate staffing needs or concerns to the Supervisor.

• Inventory & Ordering

• Oversee weekly inventory counts and café organization.
• Track coffee, milk, syrups, food, paper goods, cleaning products, and other café supplies.
• Identify products and supplies that need to be ordered.
• Provide weekly inventory counts and ordering recommendations to the Supervisor.
• Help minimize unnecessary waste and maintain appropriate inventory levels.

Reporting & Communication

• Maintain regular communication with the Fresh Start CoffeeWorks Supervisor regarding café operations.
• Provide a monthly operational report covering staffing, inventory, café needs, and ongoing issues or opportunities.
• Communicate significant operational, staffing, or customer-service concerns in a timely manner.

Intern Development & Mission

• Help coach and develop Fresh Start interns as they gain real-world work experience.
• Model professionalism, dependability, hospitality, teamwork, and healthy workplace habits.
• Help create a safe and encouraging environment where interns can build confidence and develop valuable workplace skills.
• Represent the mission and values of Fresh Start CoffeeWorks and Miracle Hill Ministries through interactions with staff, interns, customers, and community partners.

Qualifications

• Previous café, restaurant, hospitality, or customer-service experience preferred.
• Previous leadership or supervisory experience preferred.
• Coffee or barista experience strongly preferred
• Strong communication and organizational skills.
• Ability to lead and coach others with patience and consistency.
• Dependable and able to manage responsibilities with limited day-to-day supervision.
• Comfortable working in a fast-paced, customer-facing environment.
• Ability to maintain a high standard of hospitality while managing operational responsibilities.
• Willingness to learn and uphold Fresh Start CoffeeWorks recipes, procedures, and quality standards.
• Passion for helping people grow and succeed.