Cafe Attendant (Norfolk)

***Cafe open from 10am to 4pm every day WEEKEND SHIFTS MANDATORY***

**Located in Downtown Norfolk

About Us:

*** Winner of Hampton Roads 2026 Top Workplaces Award***

Trolley Eats is the corporate dining division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first--be the solution
• Transparency and honesty--no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• Providing excellent customer service brings you joy.
• You like to stay busy and thrive in a fast-paced environment.
• You seek out opportunities to 'leave it better than you found it.'
• You are not afraid to acknowledge and learn from your mistakes.

How You Will Make an Impact:

We are looking for Café Attendants at our Norfolk location. Depending on your assigned station, you may be responsible for taking orders and running the cash register, expediting orders, food preparation, or grill cook task. Some typical tasks would be:

• Greeting customers with a warm and welcoming attitude.
• Operating the cash register and POS system to process transactions efficiently and accurately.
• Preparing and packaging salads and sandwiches according to set recipes.
• Pulling orders together, ensuring the food is up to standard and correct condiments and paper goods are included.
• Handling customer inquires and resolve any issues promptly and professionally.
• Collaborating with other team members to ensure smooth operations, including stepping in to other roles, as needed.
• Grill, cook, and fry foods such as french fries, hamburgers, and assorted grill items.
• Plan orders so that items served together are finished at the same time.
• Responsible for station setup.
• Perform food preparation tasks, such as making sandwiches, making soups or salads, and desserts.
• Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
• Clean food preparation equipment, work areas, and counters or tables.
• Perform general cleaning activities in the kitchen.
• Work in accordance with food safety and safety guidelines.

What You Bring to the Table:

• Experience in a food service setting a plus
• A friendly and positive attitude and willingness to learn
• Reliable transportation
• Must be willing to work on the weekends and some holidays

The Good Stuff:

• Base pay $14-15/hr with tip pool averages between $16-18/hr
  • Full-Time:
    • Paid holidays and PTO
    • Medical, Dental, and Vision insurance plans available
    • 401(K) retirement plan and company match after 1 year of employment
    • Company paid Life Insurance and Short-Term Disability
    • Employee Assistance Program (EAP)
    • Free Employee Shift Meal
    • Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
  • Part-Time:
    • Employee Assistance Program (EAP)
    • Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
    • Free Employee Shift Meal
    • Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year