Cafe Assistant (Part-time) (NO LATE SHIFTS)
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Pittsburgh Botanic Garden
PA
Summary
The Cafe Assistant handles food and beverage orders, processes payments via a POS system, and maintains the cleanliness of the cafe. They also stock products and support special events to ensure a positive guest experience.
Job Description
Description
As part of the Garden’s growing team, the Cafe Assistant will assist Canopy Cafe patrons to ensure a positive guest experience. This position reports to the Cafe Manager and works closely with other Garden staff members.
Essential Job Functions
· Take food and beverage orders and handle payment transactions.
· Responsible for operating a POS system, cash drawer security, proper cash balancing, and adhering to all other cash handling requirements.
· Stock product and displays.
· Ensure the cleanliness of the cafe and front of the house.
· Assist in supporting special events as needed.
· Perform other duties as assigned to support Cafe and Garden operations.
Requirements
· High school diploma or equivalent is required.
· Previous experience in customer service is strongly preferred; experience in food service operations is a plus.
· Ability to communicate clearly and tactfully with a pleasant demeanor.
· Ability to work alone as well as part of a team.
· Must be able to work at a busy pace.
· Must be reliable and have high attention to detail.
· Must be able to lift and carry up to 20 pounds periodically.
· Must be able to stand for extended periods of time.
· ServSafe and RAMP certified or willing and able to become certified.
· Must be willing to obtain background clearances (Child Abuse Clearance; PA State Police Background Check; FBI Fingerprint Background Check)
Work Conditions
· Typically, this position is scheduled 15-25 hours per workweek and hours fluctuate seasonally. The Canopy Cafe is open Tuesday-Sunday from 10am-3pm. Seasonal workers may receive hours through the end of December.
· Flexible hours will be required for Garden-related functions, weekends, weekdays, evenings, and holidays.
· Activities include movements such as bending, reaching, walking, pushing and pulling carts, and lifting and carrying dishes and other supplies.
· This position mainly works indoors, however, special events may require working outdoors in all weather conditions.
