Café Cashier/Server

Bellevue Golf Course, located in Bellevue, WA, is pleased to announce an excellent career opportunity for a part-time Café Cashier/Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Pay: 
$18.00 - $19.00 an hour plus tips
 
Mission, Vision, Guiding Principles, Values:

• Caring – We demonstrate and coach a caring attitude toward our guests and each other
• Salesmanship – Confidence comes from knowing our products, sales, and service from the inside out. We work to resolve any issues
• Teamwork – Together, Everyone Achieves Mission and More
• Leadership – We identify problems, but work on the solution (what should be)

Caring:

• Guests are greeted immediately in a warm, friendly, and engaging manner
• We check back to make sure every guest receives a great meal and service
• We grant special requests whenever possible
• We reinforce our guest choices in a positive manner
• We solve problems, regardless of who creates them
• We say goodbye to every guest in a genuine manner, whenever possible, and invite them to return

Salesmanship:

• We know our menus and daily specials inside and out and are proud of what we serve
• We are familiar with golf events and events scheduled at our facilities
• We merchandise ourselves (grooming, uniform standards, and appearance) appropriately for the concept and restaurant standards
• All menus, specials, and point-of-sale materials are current and in perfect condition
• We maintain the restaurant in like-new condition
• We do ongoing side work to keep our restaurant fresh and ready to go

Teamwork:

• We bring other team members into solutions, eliminating back-of-house and front-of-house (BOH/FOH) barriers
• We freely give away what has been learned to others, knowing it makes the team stronger as a whole
• We help whenever necessary and when time permits with jobs outside of our own
• We never leave stations empty-handed
• We clean as we go
• Hot food is the priority!
• We seat guests whenever possible

Leadership:

• We understand that every team member has value
• We identify problems but strive to work on solutions
• Being a leader means consistently acting on our mission, vision, and guiding principles
• We are guest-centered and always focused during opening

Minimum Qualifications:

• One or more years of cooking experience
• Experience in managing and upholding safe working conditions
• Understanding of safety, sanitation, and food-handling procedures
• Understands the functions of the point-of-sale (POS) and phone system
• Demonstrates proper cash-handling and turn-in standards
• Understands and demonstrates proper side work and cleanliness standards
• Demonstrates proper service sequence with guests and understands their needs
• Understands dining room flow mechanics
• Understands reservations procedures
• Understands how to communicate banquet information and take preliminary bookings
• Must be dependable
• Must be able to work well in a fast-paced environment
• Must be able to work in a team environment
• Must be able to take direction

Perks:

• Golf discounts

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Sick leave and leaves of absence, in accordance with
  • Washington (WA) – Washington Paid Sick Leave
• Additional Compensation – Eligibility for Bonuses, Service Charge

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.