Busperson-Asia
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L'auberge Casino Resort Lake Charles
Lake Charles, LA, US
Summary
The busperson provides responsive customer service by clearing and resetting tables, maintaining cleanliness in dining and service areas, and assisting servers with guest needs. They are also responsible for maintaining par levels of supplies and ensuring restaurant equipment is cleaned and sanitized according to safety standards.
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
BRING US YOUR BEST.
- High School Diploma or GED equivalent. - Prior customer service experience in a fast-paced environment preferred. - Must have excellent customer service/communication skills. - Must be able to read, write, understand, and speak English. - Must have basic math skills, including the ability to add and subtract. - Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex with approximately 1,000 spacious rooms and suites; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a business center and conference registration area; two resort swimming pools, lazy river and private cabana courtyard; full-service salon and spa and cardio fitness center; retail stores; ten innovative dining outlets; and top-name entertainment. The casino features 30,000 square feet of Vegas-like gaming action with 62 table games and more than 1,600 ticket-in ticket-out slot machines.
Founded
2005
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Lake Charles, LA
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex with approximately 1,000 spacious rooms and suites; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a business center and conference registration area; two resort swimming pools, lazy river and private cabana courtyard; full-service salon and spa and cardio fitness center; retail stores; ten innovative dining outlets; and top-name entertainment. The casino features 30,000 square feet of Vegas-like gaming action with 62 table games and more than 1,600 ticket-in ticket-out slot machines.
Founded
2005
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Lake Charles, LA