Business Services Specialist

Job Details: Job Location: Eastover - Charlotte, NC, Salary Range: Undisclosed, General Summary: A nonexempt position responsible for accounting functions and transactions.

Essential Job Responsibilities:

Provide back-up support for Posters, Insurance Reps, Collectors, and Medical Records personnel within Business Services.
Maintain deposit spreadsheet for Posters, balancing to NextGen and MX Merchant.
Review incoming Patient Portal email.
Coordinate & balance satellite deposit logs, and the corresponding bank deposits.
Review report to ensure that onset dates have been included.
Handles incoming Bankruptcy notices.
Send incoming checks to lockbox.
Answer and distribute Business Office queue calls.
Check voicemail, forwarding as appropriate.
Accept patient credit card payments, entering in virtual terminal and NextGen.
Answer patient’s questions on their account and/or statement.
Handle and monitor the Bank Deposit Log.
Patient address corrections.
Provide back-up for mail distribution.
Post Patient Portal payment batches.
Overtime may be required occasionally.
Other duties and projects as assigned.
Qualifications: Education: High school diploma or equivalent. Some accounting courses preferred.

Experience: Minimum two years of accounts payable experience, preferably in health care and exposure to general ledger accounting.

Other Requirements: None

Performance Requirements:

Knowledge:

Knowledge of accounting systems and the generally accepted accounting principles.
Knowledge of basic mathematics.

Skills:

Accurate data entry skills.
Good communication skills with both internal and external customers.
Good organization skills and keen attention to detail.

Abilities:

Ability to examine documents for accuracy and completeness.
Ability to understand and interpret policies and regulations.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.