Business Process Analyst

Eaton’s ES AMER MCO division is currently seeking a Business Process Analyst. This is a remote role that can sit anywhere in the United States, with preference given to individuals residing within the eastern and central time zones. 

What you’ll do:

The Business Process Analyst will be a hands-on leader who will collaborate with cross-functional teams on key business process and technology improvements across several products that support the execution of the Construction Digitalization initiative. The Business Process Analyst will support the creation and implementation of efforts to optimize workflows and technology innovation related to the construction project lifecycle. They will be part a team tasked with accelerating and connecting digital capabilities that enhance design, simulation and digital twin deployment to better position Eaton as a preferred partner. The ideal candidate is self-motivated, analytical, highly organized, and resourceful in understanding complex processes, often with limited documentation. Further, the Business Process Analyst will be a leader in embracing and driving strategic change, challenging the status quo, while garnering business support and alignment towards streamlined processes. A successful Business Process Analyst is customer focused, solutions-oriented and fosters collaborative, productive working relationships amongst business stakeholders.

ESSENTIAL FUNCTIONS: 

• Business Process Optimization: Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization, improvement and automation that focus on enabling Eaton as the basis of design.
• Process Design & Implementation: Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption.
• Change Management & Continuous Improvement: Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes.
• Project Management & Delivery: Partner with IT and other teams to execute project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions.
• Cross Functional Collaboration: Partner with business leaders, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions.
• Digital Enablement & Measurement: Support digital initiatives through training, hands on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement.

Qualifications:

Basic Qualifications:

• Bachelor’s degree from an accredited educational institution
• Minimum 5 years experience in electrical or construction industry
• Minimum 3 years experience in digital capability development, sales, project management, commercial construction projects, customer support or digital customer experience.
• Relocation is not available. Candidates must currently reside within the United States to be considered.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

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Preferred Qualifications:

• Knowledge of the construction project lifecycle including design and submittal processes
• Change management and design thinking experience
• Knowledge of design and engineering software: Revit / BIM, Enovia, Bluebeam, etc.
• Knowledge of Bidmanager/CPQ electrical equipment configuration
• Knowledge of Salesforce
• Knowledge of Autodesk suite of products including Autodesk’s Forma
• Knowledge of design thinking methodologies
• Knowledge of Jira

Position Criteria:

• Ability to collaborate digitally with global teams, build internal and external relationships to achieve project goals and drive change

• Strong organizational skills – ability to manage the timely execution of multiple tasks and projects

• Strong communication and presentation skills – both verbal and written with ability to create status reports and technical presentations to stakeholders

• Demonstrated customer focused skills and behaviors

The expected annual salary range for this role is $97000 - $143000 a year.  

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. 

The application window for this position is anticipated to close on 10/9/2026.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.