Business Listings & Citation Specialist

Dealership:

L0021 LAD Advertising

Business Listings & Citation Specialist

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

Are you passionate about data accuracy, SEO, and making sure businesses stand out where it matters most? As a Business Listings & Citation Specialist, you’ll play a critical role in ensuring our dealership network is accurately represented across the digital landscape—helping us connect with customers and drive measurable results.

In this role, you'll work closely with SEO, Website, and Digital Marketing teams to update listings, resolve data discrepancies, and support dealership requests. This is a great opportunity for someone looking to grow a career in digital marketing, local SEO, or online business operations.

Location: Remote (West Coast - PST work hours)

Compensation Range: $40,000-$60,000, with a typical starting salary of $46,000. Actual pay may vary based on skills, experience, job-related knowledge, and location. Final compensation will be determined during the interview process in accordance with applicable pay equity and transparency laws.

What You'll Do

• Update and maintain business listings across platforms such as Google Business Profile, Bing, Apple Maps, Yelp, and others
• Review listings for accuracy and resolve inconsistencies in business information
• Help maintain accurate dealership data, including business names, addresses, phone numbers, and website links
• Partner with internal teams and vendors to support listing updates and improvements
• Respond to dealership questions and assist with listing-related requests
• Support the setup of new location features and business profiles
• Assist with tracking and reporting efforts through tools such as Google Analytics and Google Search Console
• Help maintain tracking phone numbers and directory information
• Verify business information for new and existing dealership locations
• Collaborate with SEO, Website, and Digital Marketing teams on ongoing projects and initiatives

What You'll Bring

• Exceptional attention to detail—you notice what others miss
• Strong sense of urgency and ability to manage time effectively
• Clear, professional communication skills across teams and stakeholders
• Basic understanding of digital marketing, SEO, or online business listings preferred
• Experience using Google Business Profile, Yelp, Bing, or similar platforms is a plus ​
• Ability to coach and influence others, driving consistency and best practices

We offer a comprehensive benefits package designed to support you and your family, including:  

• Competitive pay 
• Medical, Dental and Vision Plans 
• Paid Holidays
• PTO: 80 hours front-loaded on day 1  
• Short and Long-Term Disability 
• Paid Life Insurance 
• 401(k) Retirement Plan 
• Employee Stock Purchase Plan 
• Lithia Learning Center 
• Vehicle Purchase Discounts 
• Wellness Programs ​

​

For a more detailed view, visit: www.totalrewards.lithiadriveway.com. 

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.