Business Development Representative - US Remote

What is PerfectServe? 

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place!

If you are looking for an entry-level sales opportunity in healthcare technology with one of the fastest-growing private SaaS companies in North America, PerfectServe is the place for you. This opportunity will provide you with a solid foundation and jump-start your career in sales. When you join our team, you will receive comprehensive sales and healthcare training covering the latest sales technology, career planning, and mentoring by seasoned sales professionals.  

Serving the healthcare industry for over 20 years, PerfectServe is a leader in secure clinical communications, optimized physician scheduling, and patient and family engagement. Our array of SAAS (software-as-a-service) products are utilized by hospitals and medical practices across the country. Our mission is to improve the patient experience and drive positive outcomes in care delivery settings using innovative technology solutions.

The Business Development Representative (BDR) team’s primary goal is to build our sales funnel with sales qualified leads. You will work closely with sales to identify strategic prospecting targets and execute outreach campaigns.  This role offers a competitive base salary plus uncapped commission.

Main responsibilities

• Increase sales by identifying, creating, and passing new qualified leads to designated sales representative.
• Implement best practices for marketing campaigns through creativity and problem solving.
• Execute outreach campaigns using phone, email, and social mediums.
• Acquire and set up new meetings with target clients through prospecting.
• Collaborate with key decision makers to initiate the start of internal sales cycle.
• Seek to understand patient flow issues, provider frustrations, and overall health system objectives.
• Adapt PerfectServe strategy as needed to meet client needs.
• Keep an accurate and up-to-date log of all prospect interactions in the SalesForce CRM.
• Research and implement strategies to increase market share.
• Maintain a strong knowledge of all PerfectServe products.
• Meet and exceed monthly sales targets.

Qualifications

• Motivated, competitive, and hardworking with a desire to grow in sales.
• Ability to create a great first impression and provide a PerfectServe experience.
• Salesforce experience preferred, not required.
• Possess excellent communication skills and demonstrate professional etiquette in all forms of communication.
• Not afraid of the phone or hearing ‘no thanks.’
• Pleasantly persistent and able to get to ‘yes’ in a sales conversation.
• Ambitious and open to coaching and new ideas.
• Energized by a fast-paced environment.
• Embody PerfectServe's core values: collaboration, purpose, innovation, service, integrity, inclusion.

**This is a fully remote position but candidates must currently reside in the United States within Eastern or Central Timezones.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

We offer base salary of $50,000 USD plus commission incentives per year. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.