Business Development Representative - Outbound

Business Development Representative - Outbound

Now more than ever, our world needs mental health professionals. Day in and day out, they're doing their best to provide exceptional care to an increasing number of patients. But, they're working with generic or simplistic tools that limit their potential and growth. We want to change all that — by giving behavioral health organizations everything they need to thrive.

Valant is a market-leading, software-as-a-service organization serving the needs of the behavioral healthcare industry. Our mission is to develop disruptive technology solutions that exponentially improve behavioral healthcare quality to better serve mental health providers and their patients. We are seeking enthusiastic, passionate individuals to join us as we transform the industry!

As an Outbound Business Development Representative (BDR) at Valant, you own outbound prospecting. You'll identify and engage decision makers at behavioral health practices and multi-site groups, position Valant against the tools they're using today, and partner with Account Executives to build qualified pipeline. You'll report to the Director of Business Development.

What You’ll Do

• Own your pipeline development quota, measured in qualified opportunities sourced each month.

• Run high daily volume: roughly 100 dials a day and first-touch outreach to 20 new practices, across a targeted book of behavioral health practices and multi-site groups.

• Serve as the first point of contact for prospects, creating a great first impression.

• Build and refine outbound cadences in Nooks and Salesforce that create awareness of Valant's offering and differentiated value.

• Research your accounts: understand what drives a behavioral health practice, find the real decision makers, and tailor your message to what each one cares about.

• Qualify and nurture prospects, and guide potential buyers through the initial stages of the sales funnel.

• Successfully manage and overcome prospect objections.

• Keep impeccable records in Salesforce so handoffs to Account Executives are seamless and attribution is accurate.

• Provide value-added market intelligence to Marketing, Sales, and Product teams.

How We'll Help You Win

• Structured onboarding and ramp, with a defined playbook for behavioral health personas, competitors, and objections.

• Weekly team trainings on discovery, objection handling, competitive positioning, and the behavioral health market.

• Weekly 1:1s with your manager and regular call reviews against a real scoring rubric, so you always know what good looks like and where you stand.

• AI-powered practice calls that let you rehearse openers and objections before you run them live.

• A defined promotion path to BDR II and beyond. We promote from within, and we've done it recently.

What You’ll Need

Required

• 1+ years in a BDR/SDR role or comparable phone-heavy sales work.

• High energy and a strong desire to achieve results.

• Impeccable data hygiene and attention to detail.

• Empathy for customers' business challenges and a genuine interest in helping them achieve their goals.

• Resilience in facing obstacles and rejection.

• Openness to feedback, coaching, and trying new approaches.

• Strong written and oral communication skills.

• Intellectual curiosity and quick learning in new situations.

• Excellent active listening skills and patience.

• Ability to think on your feet and maintain professionalism under pressure.

• Embody the company's core values: teamwork, respect, curiosity, external focus, and adaptability.

Preferred

• BDR/SDR experience at a SaaS company, ideally in a vertical or healthcare market.

• Proven track record of high activity volume and quota attainment.

• Experience with Salesforce and a modern sales engagement platform (Nooks, Salesloft, or Outreach).

• Familiarity with behavioral health, healthcare, or EHR software.

What We Offer

• Competitive compensation package, including 100% employer-paid medical, dental, vision premiums and HSA contributions.

• Generous paid time off and paid sick leave policy.

• 401k match.

• The chance to drive an important industry forward through next-generation technology.

• Ability to work remotely with a strong internet connection.

• Work-from-home equipment setup provided.

• The annual base salary range for this position is $50,000 – $55,000. On-target earnings (OTE) are $73,000. The difference between base and OTE is commission, earned against your pipeline development quota.

At Valant, we believe diverse perspectives make us stronger and help us better serve the behavioral health community. We are committed to building diverse teams and hiring employees regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. We encourage you to apply even if your experience doesn't perfectly match every qualification listed. If you're excited about this role and our mission to make the world a mentally healthier place, we want to hear from you.

This position can be 100% remote, but employees must be located in: Arizona, California, Florida, Georgia, Minnesota, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Washington state.