Business Development Representative

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

About The Role:

We are seeking a super-talented Business Development Representative to join our US Esendex Sales Team. You will be on the front lines of our growth, playing a vital role in generating a high-quality pipeline and supporting our Account Executives. Empowered with industry-leading tools, comprehensive training, and real team support, you’ll have everything you need to make an immediate impact and accelerate your career.

What You’ll Do:

• Outbound Prospecting: Generate new business opportunities through high-volume cold calling, targeted email campaigns, and LinkedIn outreach.
• Lead Qualification: Conduct introductory conversations to assess a prospect's current infrastructure, pain points, timeline, and budget.
• Pipeline Generation: Schedule high-quality discovery meetings and product demonstrations for our Account Executive (AE) team.
• Market Intelligence: Research target accounts to identify key decision-makers (typically CIOs, CTOs, and IT Directors) and tailor outreach to their specific needs.
• CRM Data Hygiene: Log all sales activities, notes, and buying signals accurately within Salesforce to ensure seamless handoffs to AEs.

What You’ll Bring:

• Telecom or CPaaS experience is highly preferred, though we will consider candidates so long as they have Enterprise Business Development experience in complex industries.
• You thrive in a fast-paced environment and love a good challenge.
• You're a natural communicator.
• You're a team player who loves to collaborate and win together.
• You're a sharp, data-driven thinker who can spot opportunities from a mile away.
• You're a prioritization pro and have a knack for juggling tasks and getting things done.

Core Competencies

• AI Literacy & Tool Fluency: Ability to navigate, evaluate, and adopt domain-specific AI tools (e.g. generative text/image tools, enterprise copilots, automated analytics) to streamline daily work.
• Workflows & Prompting: Skill in structuring clear inputs and contexts to extract accurate, high-value outputs from AI platforms, converting machine results into actionable business deliverables.
• Output Validation & Quality Control: Ability to critically evaluate AI-generated outputs for accuracy, hallucination, bias, relevance, and alignment with organisational standards before final execution.

Required Behaviours & Mindset

• Adaptive Curiosity: Actively seeks opportunities to learn new workplace approved tech, experimenting with AI capabilities to solve everyday operational friction.
• Data Responsibility & Ethical Awareness: Adheres strictly to company data privacy standards, AI Policy guardrails, ensuring sensitive customer, financial, or IP data is never entered into unvetted tools.
• Automation-First Thinking: Regularly identifies repetitive, low-value tasks within their workflow that can be automated or accelerated, redirecting time towards strategic execution.

What We Offer:

(Offerings vary by location, but we can guarantee competitive employee benefits)

• Competitive salary of $60– $70,000k per annum (depending on experience).
• Performance-based sales bonus that rewards your hustle.
• Remote working.
• Generous paid leave.
• Enhance family leave.
• Birthday day off.
• Mental Health Support through our Wellbeing partner, Calm.
• Wellbeing leave and a Mental Health First Aider program.
• Giving back days to help support causes close to your heart.
• Unlimited professional & personal learning.
• Total Rewards, including retirement planning, healthcare and life assurance. 

• And did we mention our epic team socials? We know how to celebrate in style!