Business Development Manager

Summary:

The Business Development Manager – Exterior Services is responsible for generating new business and expanding MCS / Shine Scapes exterior services presence throughout the Texas market. 

This is a field-focused sales position responsible for developing relationships with local and regional multi-site customers, identifying qualified opportunities, and selling exterior facility solutions including landscape maintenance, snow and ice management where applicable, parking lot services, exterior maintenance, and related projects. 

The position will work closely with Exterior Operations, Solutions, and Service Partner Management to develop solutions that meet client requirements while maintaining operational feasibility, service quality, and financial performance.

Essential Duties & Responsibilities:

• Develop and execute a territory sales plan focused on new exterior-services opportunities throughout Texas. 

• Prospect and develop relationships with multi-site retail, restaurant, convenience store, commercial, and other local target customers. 

• Build a strong local network of facility management, construction, real estate, procurement, and operations contacts. 

• Conduct regular in-person prospecting, client meetings, property visits, networking events, and industry functions throughout the assigned territory. 

• Identify opportunities for recurring landscape maintenance, exterior maintenance, parking lot services, seasonal services, and exterior projects. 

• Develop opportunities from initial prospecting through qualification, solution development, proposal, negotiation, and close. 

• Maintain an active and qualified sales pipeline sufficient to achieve established new-business booking and revenue targets. 

• Conduct site walks and property assessments with Operations when necessary to understand client requirements and develop appropriate scopes and solutions. 

• Partner with Exterior Operations and Service Partner Management to confirm market coverage, provider capacity, pricing, scope requirements, and operational readiness before making commitments to prospective clients. 

• Develop and present proposals that clearly communicate MCS capabilities, service-delivery model, value proposition, pricing, and implementation approach. 

• Maintain consistent follow-up with prospects and establish defined next steps for active opportunities. 

• Utilize CRM and company sales processes to maintain accurate opportunity values, pipeline stages, next steps, expected close dates, and sales activity. 

• Identify market trends, competitive activity, customer needs, and emerging opportunities within the Texas exterior-services market. 

• Develop strategic relationships with property managers, facility managers, regional operators, general contractors, developers, and other potential referral sources. 

• Work collaboratively with MCS leadership and Operations to transition newly awarded business from Sales through implementation and ongoing service delivery. 

• Remain actively engaged during the initial implementation period to ensure client expectations established during the sales process are effectively transitioned to Operations. 

• Maintain relationships with newly acquired clients to identify additional locations, services, projects, and expansion opportunities.

Competencies:

• Strong new-business development and prospecting skills

• Demonstrated ability to develop relationships and open new accounts

• Strong understanding of solution-based selling

• Excellent client communication and interpersonal skills

• Ability to independently manage a geographic sales territory

• Strong negotiation and closing skills

• Ability to understand scopes of work, pricing, contracts, and implementation requirements

• Strong organizational and planning skills

• Results-oriented with demonstrated accountability for sales targets

• Ability to work collaboratively with Operations and other internal departments

• Strong written and verbal presentation skills

• Ability to identify client needs and translate them into practical service solutions

• Financial awareness with an understanding of revenue, pricing, and gross margin

• Ability to manage multiple opportunities and priorities simultaneously

• Proficiency with CRM platforms, Microsoft Excel, PowerPoint, Word, email, and related business applications

Education and Experience:

Education: Four-year degree or equivalent work experience in a similar environment

Experience: 3+ years of demonstrated B2B sales or business development success preferred 

• Experience selling commercial landscape, snow, exterior maintenance, facility services, or related services strongly preferred 
• Experience selling to multi-site retail, restaurant, convenience store, commercial property, or facility management organizations preferred 
• Existing relationships within the Texas facilities, property management, construction, or commercial real estate market are a plus 
• Demonstrated success developing business through direct prospecting and relationship building 

Physical Requirements and Work Content:

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate-controlled environment with frequent computer, mouse, 10 key touch and phone work.

Additional Comments:

These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent’s performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

EOE; Disabled/Veteran