Business Developer II

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
Responsible for selling products, services, and solutions to dialysis customers within an assigned region. Acts as the primary post-sale point of contact, focusing on customer satisfaction, retention, and year-over-year business growth. Maintains strong relationships with key accounts through regular on-site visits and ongoing communication across multiple channels.

Engages customers through face-to-face meetings, virtual communication, and other mediums to support clients and close sales opportunities. Responds to customer inquiries and provides strategic recommendations on appropriate products and solutions tailored to client needs.

Manages and advances opportunities through all stages of the sales cycle using CRM tools, ensuring accurate data entry for forecasting and Sales, Inventory, and Operations Planning (SIOP). Executes sales strategies with urgency, generates sales reports, and identifies opportunities to increase sales volume while maintaining high service levels.

Responsibilities:

·         Sales & Business Development: Serve in an entry-level marketing and business development role focused on driving new and recurring revenue within the dialysis segment. Act as an individual contributor responsible for supporting territory sales growth. 

·         Territory Ownership: Manage a defined geographic territory with ownership of all dialysis customer relationships within that region. Maintain strong relationships with both new and existing customers through regular outreach and site visits. 

·         Customer Engagement: Contact and engage customers across multiple communication channels—including in-person meetings, phone, email, and virtual platforms—to promote products, services, and solutions that meet dialysis customer needs. 

·         Market Development: Identify customer needs, industry challenges, and competitive intelligence to inform sales strategies and marketing initiatives specific to the dialysis segment. 

·         Marketing Strategy & Proposals: Develop and create proposals that support marketing and sales strategies tailored to dialysis customers and the assigned business segment. 

·         Sales Presentations & Demonstrations: Conduct product demonstrations and sales presentations that highlight the value and clinical benefits of products and services offered to dialysis providers. 

·         Quoting & Proposal Development: Prepare accurate quotes and proposals for customers and support the sales cycle from opportunity identification through closing. 

·         CRM Management & Forecasting: Maintain accurate and timely records in CRM systems to track opportunities, support sales forecasting, and contribute to Sales, Inventory, and Operations Planning (SIOP). 

·         Customer Satisfaction & Retention: Ensure high levels of customer satisfaction by responding to inquiries, addressing concerns, and strengthening relationships to increase wallet share and long-term retention. 

·         Reporting & Administrative Support: Generate sales reports, maintain account documentation, and support territory planning to ensure sales goals and service levels are achieved.

·         Additional Responsibilities: Perform other duties as assigned by Sales leadership to support business objectives and territory growth.

Organization Impact:

·         Operates within objectives defined by upper management that are specific to the Dialysis business segment. 

·         Performance directly impacts the execution of sales strategy and the achievement of short-term revenue goals for the Dialysis business segment. 

·         Failure to meet established objectives may affect overall sales performance and strategic initiatives within the assigned segment. 

Qualifications:

·         Bachelor’s degree (BS/BA) in a related discipline.

·         3+ years of experience in marketing, engineering, sales, or a related field.

·         Strong communication and collaboration skills, with the ability to effectively share information across departments.

·         Strong sales skills and understanding of products and services.

·         Proven ability to identify, develop, and grow sales opportunities with both new and existing customers.

·         Strong knowledge within the assigned area of specialization, with the ability to work independently and with minimal supervision.

·         Basic proficiency with ERP and CRM systems.

·         Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

·         Must maintain an acceptable driving record and meet company requirements to drive for business purposes.

·         Ability and willingness to travel up to 50% of the time.

·         Previous experience in the dialysis industry.

·         Experience or knowledge of dialysis water treatment systems.

Salary range of $120.000 - $130.000 annual.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation