Brewista

Description

7 Brew was born out of a desire to use coffee as a vehicle to spread kindness, love, and connections. Our mission is to inspire a community of kindness through a revolutionary coffee experience. 

People are at the heart of what we do! The Brewistas of our Brew Crew are the ones who execute our mission every day. 

A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, cleans, and stocks during every shift. Brewistas report to their stand management team and the shift leader(s) on their shift.

ROLE EXPECTATIONS

• Cultivate kindness with guests and coworkers
• Prepare, customize, and serve delicious drinks in a fast-paced environment
• Work in challenging situations with a consistently positive attitude
• Choose to make every day a great one!
• Be a problem solver and exceed expectations

DETAILS

What Your Daily Grind Looks Like

• Converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• Collect payments for orders and correctly count back any change to the customer.
• Prepare all drinks and premixes.
• Move with a sense of urgency.
• Stay productive and proactive throughout the entire shift, even when business is slow, pitch in and help the team out!
• Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Drink recipe ninja! Know our menu and drink offerings inside and out; notice if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Bring your best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dress appropriately for their assigned position.
• Familiar with our shift change duties, checklists, and weekly chores so that you stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when your shift time begins.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.

Skills and Qualifications (Safety first!)

• Can create and maintain genuine, uplifting interactions
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift and move inventory
• Can work on their feet for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift's operations while working a position
• Can assertively and graciously confront their team to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations

Weekly Work Schedule

• Works / is available to work at least 15 hours per week
• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• Follows company procedure for communicating time off requests
• Regularly work weekends and is available to work holidays, if necessary