Breastfeeding Peer Counselor
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FAMILY CARE HEALTH CENTERS
MO
Summary
Provides basic breastfeeding information and social support to pregnant and breastfeeding women and their families. Ensures service standards are met while maintaining a positive and professional environment for patients.
Job Description
Description
PART-TIME (24hrs)
I. BASIC FUNCTION: Provides basic breastfeeding information and social support to pregnant and breastfeeding women and their families. All employees of FCHC must ensure service standards are delivered, including: FCHC Core • Demonstrates a commitment to FCHC mission and vision. • Demonstrates a positive attitude towards patients, employees, role, and the health center. • Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism • Smiles and makes appropriate contact, greets individuals upon entry into building and space. • Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) Customers. Treats patients, customers and colleagues with dignity and respect. • Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround. • Demonstrates good communication skills and communicates in a tactful manner. • Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. • Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s) • Consistently shows commitment to position and team performance (i.e., attendance and punctuality). • Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. • Participates in training and professional development and completes required trainings in a timely manner. Safety • Adheres to and promotes a culture of safety and cleanliness. • Adheres to HIPPA/Confidentiality standards. • Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Operations Officer Reports to: Nutrition Services Director Supervises: None BREASTFEEDING PEER COUNSELOR JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: BREASTFEEDING PEER COUNSELOR
As one of the leading community health care providers in St. Louis, Family Care Health Centers is dedicated to providing comprehensive primary health care services to the residents of St. Louis with three state-of-the-art facilities in the metropolitan area and a third site located within Places for People. Family Care works to improve the overall health of the communities it serves by reducing barriers to health care.
Comprehensive health care is provided regardless of one’s health insurance status. Family Care Health Centers accepts private, Medicaid, and Medicare insurance plans. To bridge communication gaps with non-English speaking patients, staff provides interpretation services for Hispanic, Bosnian, Vietnamese, and Somali patients and uses outside resources for patients speaking other languages.
Family Care Health Centers offers patients convenience, quality, and innovation in primary care. Our Providers use evidence-based medical care to address your physical and mental health needs. We coordinate your care across multiple care settings – visits to sub-specialists, the ER, and the hospital. Through our exchange of information, we help you better understand your medical conditions and provide the education and tools you need to take charge of your health. Our Health Centers offer convenient hours of operation including 24-hour access to physician telephone consultation for emergencies – all part of Family Care Health Centers’ commitment to being your “Health Care Partner For Life”.
Founded
1969
Company size
201-500 employees
Industry
Medical Practices
Org type
Nonprofit
Headquarters
Saint Louis, Missouri
As one of the leading community health care providers in St. Louis, Family Care Health Centers is dedicated to providing comprehensive primary health care services to the residents of St. Louis with three state-of-the-art facilities in the metropolitan area and a third site located within Places for People. Family Care works to improve the overall health of the communities it serves by reducing barriers to health care.
Comprehensive health care is provided regardless of one’s health insurance status. Family Care Health Centers accepts private, Medicaid, and Medicare insurance plans. To bridge communication gaps with non-English speaking patients, staff provides interpretation services for Hispanic, Bosnian, Vietnamese, and Somali patients and uses outside resources for patients speaking other languages.
Family Care Health Centers offers patients convenience, quality, and innovation in primary care. Our Providers use evidence-based medical care to address your physical and mental health needs. We coordinate your care across multiple care settings – visits to sub-specialists, the ER, and the hospital. Through our exchange of information, we help you better understand your medical conditions and provide the education and tools you need to take charge of your health. Our Health Centers offer convenient hours of operation including 24-hour access to physician telephone consultation for emergencies – all part of Family Care Health Centers’ commitment to being your “Health Care Partner For Life”.
Founded
1969
Company size
201-500 employees
Industry
Medical Practices
Org type
Nonprofit
Headquarters
Saint Louis, Missouri
