Breakfast Attendant
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Best Western Spooner Riverplace
WI
Summary
The attendant is responsible for prepping food, cleaning, and restocking the breakfast area while greeting guests. They must maintain knowledge of hotel services and work to increase guest satisfaction scores.
Job Description
Benefits:
- Free uniforms
- Paid time off
- Training & development
Responsibilities:
- Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Greet and acknowledge all arriving guests.
- Be aware of guests’ needs; assist in providing a pleasant experience.
- Promote and educate guests on all breakfast options available per brand standards.
Qualifications:
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
Benefits/Perks:
- Vacation after one year.
- All employees get discounts on hotel’s outside of their hotel they work in
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryWe want the friendliest and happiest in this position! The shift starts around 6am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.
ZMC Hotels has deep roots in the hospitality business. Managing 47 hotels across 17 states consisting of over 5,000 rooms, we deliver proven expertise, oversight, and excellence with an entrepreneurial spirit that consistently elevates performance. We partner with Hilton, Marriott, Hyatt, IHG, and other major hotel brands, with dynamic properties in diverse markets from coast to coast. ZMC Hotels has experience managing hotels under multiple brand affiliations as well as private label hotels, unique restaurants, bars and banquet facilities.
Join our team! www.zmchotels.com/jobs
ZMC Hotels has deep roots in the hospitality business. Managing 47 hotels across 17 states consisting of over 5,000 rooms, we deliver proven expertise, oversight, and excellence with an entrepreneurial spirit that consistently elevates performance. We partner with Hilton, Marriott, Hyatt, IHG, and other major hotel brands, with dynamic properties in diverse markets from coast to coast. ZMC Hotels has experience managing hotels under multiple brand affiliations as well as private label hotels, unique restaurants, bars and banquet facilities.
Join our team! www.zmchotels.com/jobs