Brand & Social Specialist

Job Description:

About Learneo
Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.

About QuillBot
QuillBot was founded in 2017 with a mission to help students and professionals—especially those learning English—strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us

Role Overview 
This one’s for the community-minded, platform-savvy, chronically curious people who know that great social work is built on trust, timing, and taste.

As a Brand & Social Strategy Specialist at QuillBot, you’ll own the day-to-day execution of our social presence and community engagement. You’ll bring our brand to life across platforms, build meaningful relationships with our audience, and apply strong instincts for formats, timing, and tone, all while developing sharper judgment and confidence in your decision-making.

This role translates the global brand strategy into social activation, working at the intersection of culture, creators, and algorithms to ensure QuillBot’s presence is timely and relevant.

Responsibilities

Community Engagement & Publishing (40%)

• Own day-to-day publishing across QuillBot’s social platforms, executing with a strong grasp of cultural context, platform dynamics, and audience expectations in QuillBot’s priority market.
• Engage directly with community members, advocates, and power users through thoughtful, timely inbound and outbound engagement.
• Apply platform-specific instincts around formats, timing, and algorithms to maximize reach and engagement.
• Monitor sentiment and surface emerging patterns or opportunities.

Coordination & Execution (40%)

• Support and translate global brand narratives and messaging frameworks into social execution
• Partner closely with creators, contributors, and collaborators to support high-impact social activations and entertainment-led content.
• Maintain content calendars and manage day-to-day workflows.
• Support campaigns and cultural moments with reliable, high-quality delivery.
• Ensure smooth handoffs and clear communication across collaborators.

Reporting & Insight (20%)

• Track engagement and performance across platforms.
• Share qualitative and quantitative insights to inform future strategy.
• Help identify what’s resonating and what’s not within the local community.

Qualifications

• Experience: 2–3 years in social, community, or brand roles.
• Craft: Strong writing skills and a clear feel for voice, tone, and platform nuance.
• Judgment: Confidence in making decisions independently, with thoughtful escalation when needed.
• Community mindset: Genuine interest in building relationships and engaging audiences authentically.
• Organization: Comfortable managing calendars, workflows, and creators without losing creative quality.
• Adaptability: Able to move quickly while maintaining consistency and care.

Bonus points

• Strong instincts for emerging formats and platform behaviors
• Experience working with creators or community programs
• Comfort using AI tools to improve efficiency and output
• Curiosity about how language, culture, and technology intersect

Benefits & Perks

• Competitive salary and annual bonus
• Medical coverage, including full dental and vision
• Retirement savings plans
• Life and disability benefits
• Vacation & leaves of absence
• Annual family planning stipend
• Social responsibility program (volunteer time off and donation matching)
• Developmental opportunities through education & developmental reimbursements & professional workshops
• Maternity & parental leave
• Hybrid & remote model with flexible working hours
• On-site & remote company events throughout the year
• Annual wellness stipend
• Monthly tech stipend
• Employee referral program
• Premium access to QuillBot

*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. 

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

This role is eligible for hire in the US.

We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.

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In accordance with applicable pay transparency laws, we provide a good-faith base salary range for each role. Total compensation may also include equity, which is determined by role, level, and location. The base salary range for this role if filled within the following states is:

California and New York Pay Range$80,000—$136,000 USDMassachusetts and Washington Pay Range$80,000—$122,000 USDMinnesota and New Jersey Pay Range$80,000—$108,000 USDColorado and Illinois Pay Range$71,000—$108,000 USDVermont Pay Range$71,000—$95,000 USD

Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.