Brand Expert
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Charlotte Tilbury
Charlotte, NC, US
Summary
The Brand Expert is responsible for providing exceptional makeup artistry and personalized customer service to drive sales. They must also maintain the store counter, manage visual merchandising, and collaborate with the team to ensure brand consistency.
Job Description
Charlotte Tilbury is seeking passionate and talented Brand Experts to join our team. As a Brand Expert, you will be the face of Charlotte Tilbury in-store, providing exceptional makeup artistry, personalized customer service, and sharing the magic of Charlotte’s beauty philosophy. You will inspire and educate customers by demonstrating the application of our iconic products and help them feel confident and beautiful. Must be willing to travel with in a 45 minute to 1 hour radius.
Key Responsibilities:
- Deliver exceptional customer experiences with expert product knowledge and makeup artistry.
- Achieve and exceed sales targets by engaging customers and customizing beauty solutions.
- Maintain the appearance and cleanliness of the counter, ensuring it is always customer-ready.
- Assist with visual merchandising and product displays to promote new launches and ensure brand consistency.
- Work collaboratively with team members to foster a positive and creative work environment.
- Participate in brand events and trainings to stay up-to-date with product knowledge and trends.
Qualifications:
- Previous experience in beauty retail or makeup artistry preferred.
- Passion for beauty and commitment to delivering outstanding customer service.
- Strong communication and interpersonal skills.
- Ability to work flexible hours including evenings and weekends.
- Sales-driven with a proactive approach to achieving goals.
- Professional appearance and attitude aligned with the Charlotte Tilbury brand.
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
Company size
1,001-5,000 employees
Industry
Personal Care Product Manufacturing
Org type
Privately Held
Headquarters
London
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
Company size
1,001-5,000 employees
Industry
Personal Care Product Manufacturing
Org type
Privately Held
Headquarters
London