Branch Manager
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AMERICAN REFRIGERATION SUPPLIES
Chandler, AZ, US
Summary
The Branch Manager is responsible for overseeing daily branch operations, including sales production, customer service, and warehouse management. They will also lead, mentor, and manage personnel while ensuring adherence to safety standards and KPI targets.
Job Description
Job Details: Job Location: CHANDLER - Chandler, AZ, Salary Range: $70000.00 - $80000.00Salary, American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and has been serving our customers for 85 years. We are seeking a motivated and results-driven Branch Manager to join our team at our Chandler Branch. This position is full-time Monday - Friday (typically 8:00 am - 5:00 pm)
About the position:
As a Branch manager, you will plan, direct, and lead all business operations at the Branch. The Manager is accountable for sustaining consistent profitability of the business.
Manage, motivate, and mentor a variety of personnel involved in the service of HVAC Customers which may include: Counter Sales Position(s), Warehouse/Delivery, and in larger branches Receiving/Transfer clerks, Counter trainee, Sales;
Achieve sales, gross profit, market share and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Branch.
Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
Foster a culture of clear, direct communication within the branch so that expectations and responsibilities are understood, and employee engagement is maximized
Oversee and maintain customer service levels, including customer inquiries and resolution of customer issues. Working to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary;
Ensure the branch team receives the proper safety training and equipment
Evaluate and manage the resources/processes required for the successful completion of a high volume of commercial HVAC projects;
Work closely with sales team to understand sales performance and forecasts;
Conduct all business in accordance with Company policy and procedures.
Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
Successfully complete required safety and compliance training programs as assigned.
Opportunity for a future profit-sharing bonus based on branch profitability
Other Duties as assigned by Regional Manager
Qualifications:
A minimum of a High School Diploma is required, college degree preferred.
A minimum of 3-5 years HVAC distribution or relevant HVAC experience. 2 plus years management or counter sales experience required.
Employee must pass pre-employment screening.
Ability to maintain a valid driver’s license
Must be able to communicate well with others.
Ability to manage others
Ability to handle multiple tasks
Highly Organized, possesses good planning skills
Team Player with strong interpersonal skills
Strong computer knowledge including MS Office applications.
Basic typing/10-key skills.
OUR HISTORY
The Company, headquartered in Phoenix, has been in business since 1940. We began with a single location at 231 South Central, in Phoenix. As the business grew, so did our footprint in Arizona. A Tucson store was opened through an acquisition in 1948, and our Yuma location opened in 1956. In 1976, we expanded outside of Arizona by first incorporating in Virginia, then acquiring a Texas and New Mexico company in 1979: Refrigeration Suppliers, Inc. Additional acquisitions and store openings followed in the 1980s and 1990s, with more store openings, one at a time, thereafter. In 1996, we moved into our current headquarters at 2632 East Chambers, in Phoenix. We now have 34 branch locations across Arizona, California, Nevada, New Mexico, Texas, Utah, and Virginia.
OUR MISSION
To deliver exceptional value to our customers (primarily licensed contractors and qualified service technicians), by providing a broad range of high-quality products, in inventory and at fair prices, combined with knowledgeable customer service staff, in order to help our customers succeed in their business.
OUR PEOPLE
At ARS, we strive to create a culture where our people promote our important values: Honesty, Integrity, Quality, Loyalty, and Respect. Our ability to provide exceptional customer service comes from our efforts to live out these values every day, as we fulfill our mission. #investinpeople
Founded
1940
Company size
201-500 employees
Industry
Wholesale
Org type
Privately Held
Headquarters
Phoenix, AZ
OUR HISTORY
The Company, headquartered in Phoenix, has been in business since 1940. We began with a single location at 231 South Central, in Phoenix. As the business grew, so did our footprint in Arizona. A Tucson store was opened through an acquisition in 1948, and our Yuma location opened in 1956. In 1976, we expanded outside of Arizona by first incorporating in Virginia, then acquiring a Texas and New Mexico company in 1979: Refrigeration Suppliers, Inc. Additional acquisitions and store openings followed in the 1980s and 1990s, with more store openings, one at a time, thereafter. In 1996, we moved into our current headquarters at 2632 East Chambers, in Phoenix. We now have 34 branch locations across Arizona, California, Nevada, New Mexico, Texas, Utah, and Virginia.
OUR MISSION
To deliver exceptional value to our customers (primarily licensed contractors and qualified service technicians), by providing a broad range of high-quality products, in inventory and at fair prices, combined with knowledgeable customer service staff, in order to help our customers succeed in their business.
OUR PEOPLE
At ARS, we strive to create a culture where our people promote our important values: Honesty, Integrity, Quality, Loyalty, and Respect. Our ability to provide exceptional customer service comes from our efforts to live out these values every day, as we fulfill our mission. #investinpeople
Founded
1940
Company size
201-500 employees
Industry
Wholesale
Org type
Privately Held
Headquarters
Phoenix, AZ