Branch Assistant - Tecumseh Branch
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Allen County Public Library
Fort Wayne, IN, US
Summary
The Branch Assistant supports library operations by checking materials in and out and assisting patrons with requests. They also provide technical support and help maintain a welcoming environment for the community.
Job Description
Join the Allen County Public Library's Tecumseh Branch as a Part-Time Branch Assistant. Located in the East State Village in the Northeast side of Fort Wayne, this onsite position allows you to support your community and provides the opportunity to work in a collaborative environment that values teamwork and inclusion. The position is 28 hours per week and starting pay is $14.05-16.00, depending on experience. The schedule will be a mix of days, evenings, and weekends
about acpl
We are a welcoming hub for learning and connection, we empower our community with knowledge, resources, and inclusive experiences-putting people first and creating a place where everyone belongs and thrives.
Day to day as a Branch Assistant
As a Branch Assistant, you'll help our library run smoothly by connecting patrons with materials, answers, and a welcoming experience. This role exists to keep service moving-especially when circulation and holds become busy.
Key Responsibilities:
- Checking items in and out
- Helping customers place and pick up requested items
- Watching for returned materials that need follow-up,
- Assisting patrons with new or replacement library cards
- Support customers as they use everyday technology and library systems
Qualifications:
- Friendly, people-first customer service and clear communication
- Comfort using computers, standard office equipment, and library software
- Ability to follow procedures carefully and protect patron confidentiality
- Team-minded, tactful, and professional in a public setting
Benefits
- IHCRA Health Insurance Options
- Flexible Spending Account
- Voluntary Insurance Options
- Three weeks of vacation accrual and one week of sick accrual
- Employee Assistance Program
- Employee Discounts
Interested?
If you would like to play a pivotal role in connecting patrons with the resources they need, apply to be our next Branch Assistant today.
Our mission: Enriching the community through lifelong learning and discovery.
The Allen County Public Library provides unlimited education, entertainment and information to the people of Allen County, Indiana and beyond. Working together, staff at our 15 locations offer physical and digital materials, computer access, classes, art exhibitions, programming, databases, custom reference services and more to all ages. Some people walk through our doors and others access the library online. However you decide to visit, know that customer service is our number one priority. We are here to serve you!
Founded
1895
Company size
201-500 employees
Industry
Libraries
Org type
Government Agency
Headquarters
Fort Wayne, Indiana