Branch Assistant - Dupont Branch
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Location:
Fort Wayne, IN, US
Company:
Allen County Public Library
Summary:
The Branch Assistant connects patrons with library resources by assisting with circulation, checking items in and out, and managing holds. They also help patrons with library cards and maintain a welcoming, organized environment within the branch.
Requirements:
Hard Skills: Customer Service, Technology Proficiency, Library Systems, Computer Literacy, Office Equipment Operation, Communication, Attention To Detail, Interpersonal Skills, Teamwork, Confidentiality, Professionalism
Experience: 0-2 years
Job Description:
Join our Dupont Branch of the Allen County Public Library as a Part-Time Branch Assistant and immerse yourself in a world where literacy and learning come alive! Located in northern Allen County, the Dupont Branch serves a large and rapidly growing portion of our community. This onsite position not only allows you to support your community but also offers the chance to work in a busy, collaborative environment that values teamwork and inclusion. The position is 24 hours per week. Starting pay is $14.05-16.00, depending on experience.
SCHEDULE
- Monday: 12:15 PM - 9:15 PM
- Thursday: 8:00 AM - 5:00 PM
- Alternating Friday/Saturday: 9:15 AM - 6:15 PM
BENEFITS
- Employee Assistance Program
- Flexible Spending Account
- Voluntary Insurance Options
- Three weeks of vacation accrual and one week of sick accrual
- Employee Discounts
Allen County Public Library: Our Story
We are a vibrant hub of lifelong learning, discovery, and connection. Guided by our mission to enrich the community, we empower individuals of all ages through access to knowledge, resources, and inclusive experiences. Our team is united by a shared commitment to integrity, literacy, and learning. We prioritize people-first service, celebrate inclusion, and foster a sense of belonging for all. Together, through collaboration and care, we strive to make our library a welcoming space where everyone can grow, explore, and thrive.
What you'll do as a dupont Branch Assistant
As a Dupont Branch Assistant, you'll play a pivotal role in connecting patrons with the resources they need! Dupont has a very high circulation and is known for having the highest number of holds throughout the entire library system. Your day will be filled with exciting interactions as you assist customers in using library materials, checking items in and out, and helping them acquire requested items. You'll keep an eye out for any returned items needing attention and help patrons establish new library cards or replace lost ones.
Are you the Branch Assistant we're looking for?
To be successful as a Branch Assistant at the Dupont Branch, you'll bring a balance of strong customer service skills and comfort with everyday technology. You should be able to use library systems, computers, and standard office equipment with confidence, communicate clearly with patrons, and follow procedures carefully.
This role calls for someone who values relationships, respects patron confidentiality, and interacts with warmth, tact, and professionalism. Working well with your teammates and contributing to a welcoming, supportive library environment is key to serving this neighborhood well.
Get started with our team!
If you feel this is the right job for you, embrace the excitement and apply today to join a community that cares! We look forward to meeting you!
