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$18.50/hr 93d ago

Box Office Team Member - New York

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Rooftop Cinema Club

NY

Part-time On-site

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Summary

The role involves welcoming guests, checking e-tickets, and managing the box office atmosphere. Key tasks include operating POS systems, preparing concessions, and ensuring the venue is securely closed.

Job Description

About Us

Rooftop Cinema Club started in 2011 as a single rooftop in London and has expanded globally with 11 venues across the US and UK. We are looking to grow our presence in the US with 15 + new rooftop venues projected over the next 3 years. 

We are on a mission to change the way people experience open-air cinema. We transform nights at the movies with sunsets & starlit evenings, stunning views, friends, loved ones, awesome drink & food and great movies on the big screen. Our purpose is to create magical and memorable movie moments that change people’s lives for the better. We like to think of it as…Love, Peace and Great Film.

We are looking for Box Office Crew Members to join us in creating magical and memorable movie moments.

It’s your job to set the tone and atmosphere for guests and other team members, making sure everyone is ready for an enjoyable evening under the stars.

A day in the life of one of our Box Office Crew Members

You arrive at our venue, check in with the team and your manager and get the show going. You run through the opening checklist (opening the kiosks, starting up the POS systems, getting the popcorn popping, ensuring all tech is ready and our items are stocked and ready to be served, and make sure the guest information packs are ready to go). Then it’s time to start welcoming guests! You are the first point of contact for all guests, so it's your responsibility to set a fun and caring tone in all guest interactions. You will check e-tickets at the box office, help get guests comfortable in their seats, and make sure they know that they can come to you for help.

Who You Are:

  • Love working in teams
  • Are high energy
  • Great communicator
  • Natural born leader
  • Have a friendly and helpful attitude

Key Tasks:

  • Preparing popcorn (full training provided)
  • Ringing up concessions items
  • Checking guests tickets, and walking them through the key elements of our experience
  • Talking to guests, being friendly and helping them enjoy their evening
  • Cleaning and closing the venue kiosks securely at the end of the night

Terms:

  • $18.50 p/h rate, 20-35 hours per week
  • Standard Open Hours for shifts: 1pm-1am