Body Sculpting Consultant & Care Manager
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GRATITUDE WEIGHT LOSS HONOLULU LLC
Honolulu, HI, US
Summary
The consultant will conduct in-depth body sculpting consultations, create personalized treatment plans, and manage client care to ensure high satisfaction and retention. They are also responsible for meeting sales targets through effective communication, upselling, and maintaining a professional spa environment.
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Free uniforms
- Training & development
- Wellness resources
ROLE:
As a Body Sculpting Consultant & Care Manager at Gratitude WL, you will be instrumental in guiding clients through their body transformation journey by conducting consultations, creating personalized treatment plans, and fostering long-term relationships. This role seamlessly integrates client care, sales strategy, and service coordination to deliver exceptional experiences. With expertise in non-invasive treatments like fat reduction and muscle toning, you will educate and support clients while driving sales and retention, ensuring they feel confident and excited about their wellness goals.
RESPONSIBILITIES:
- Conduct in-depth consultations to understand each client’s body goals, lifestyle, and concerns.
- Educate clients on the benefits and expectations of non-invasive treatments.
- Ensure a seamless onboarding experience for new clients by maintaining clear communication and setting realistic expectations.
- Design customized treatment plans that align with client goals and drive the best possible results.
- Effectively communicate treatment benefits and upsell packages to both new and returning clients.
- Consistently meet and exceed sales targets through consultative selling techniques.
- Maintain detailed records of client progress and adjust treatment plans as needed.
- Implement strategies to maximize client retention and satisfaction.
- Encourage referrals and positive client testimonials to grow the Gratitude WL community.
- Ensure a smooth scheduling process for all client treatments
- Maintain a clean, professional, and welcoming environment that aligns with Gratitude WL’s high standards.
- Stay informed on industry trends, new technology, and treatment advancements to enhance service offerings.
- Track personal sales performance, client retention rates, and treatment effectiveness, contributing to the overall success of the spa.
REQUIREMENTS:
- Prior experience in the health, or wellness industry preferred.
- Strong customer service and sales experience with the ability to build relationships and close deals.
- Passion for helping clients achieve their body goals while maintaining professionalism and empathy.
- Ability to work a flexible schedule, including evenings and weekends as needed. The proposed hours of work are M,W,F, 11am - 6pm and Sat 11am - 4pm. This can lead to a full time position if the desire and results are there.
RESULTS:
Client Conversion Rate
70%+ of consultations result in a booked treatment package.
Revenue Performance
Meet or exceed monthly sales targets through new sales, upsells, and cross-sells.
Client Retention Rate
75%+ of clients return for follow-up treatments or additional services.
Client Satisfaction & Reviews
5 star average rating on Google Rating with at least 10 new positive reviews per month and 3+ client referrals per month.
Appointment Utilization Rate
90%+ of available appointment slots are booked and utilized effectively to maximize efficiency and revenue. COMPENSATION & BENEFITS:
On Track Earnings (OTE): $44,750+ per year PART TIME including commission opportunities. Commission Structure:
- Commission on all new sales generated through your personal referral and client acquisition efforts.
- Bonus Commission on all new sales generated by internal office’s marketing efforts.
Additional Benefits:
- Employee discounts
- Bonus opportunities (monthly and performance-based)
