BMW Service Manager - The Wyler Collection, Dublin, Ohio
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Jeff Wyler Automotive Family
Dublin, OH, US
Summary
The Service Manager is responsible for overseeing the daily operations of the service department, including managing technicians and service advisors. They must ensure high levels of customer satisfaction while meeting dealership performance benchmarks and manufacturer policies.
Job Description
Job DetailsJob Location: 73-Dublin BMW_Mini - Dublin, OH 43017We are inviting Applications for Automotive Service Manager
Location: The Wyler Collection, BMW Dublin
We are seeking a manager with BMW Service Management experience, minimum of 2 years. A strong, results driven leader to make us the best Service Department in the country. Our organization has a belief system that the leader of the service department is an integral position for the entire dealership, and offers full support, training, and strong, proven systems that bring success to the store in both finance and customer satisfaction.
The Wyler Collection, BMW is hiring a highly motivated, loyal, and goal-oriented team leader to take the service department to the next level. The best candidate has a passion for leading and developing people and uses high levels of integrity to guide decisions. To be considered for this role, you must be able to:
DEALERSHIP COMMITMENT:
Industry Leading compensation, competitive wages, and bonus structure
Career Advance Opportunities
Paid Holidays & Vacation
Stable upwardly mobile employment with a growing company
Clean Modern Fully Equipped Facility
Medical, Dental, Vision & much more!
ESSENTIAL DUTIES:
Ensure customers receive prompt, courteous, and effective service with positive dealership experience
Provide a high level of support with the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner
Ensure the correct handling of all aspects of the service transaction from the "meet and greet" to "fix it right the first time"
Serve as a liaison between service advisors, technicians, and customers
Hire, manage, and develop Service Department employees - technicians and service advisors
Monitor and maintain training and certification requirements
Prioritize required services
Follow manufacturer and company policies and procedures
Meet and exceed customer satisfaction benchmark
INDSJMU
QualificationsQualifications:
Minimum 2 years experience as a Manager with BMW Service Management.
Result Driven and proven success to the store
Welcome to the Jeff Wyler Automotive Family—proudly serving Cincinnati, Northern Kentucky, and Indiana. With 49 locations, 31 top automotive brands, and a vast selection of new and pre-owned vehicles, finding the perfect car, truck, SUV, or hybrid has never been easier.
We’re committed to a seamless experience with fair trade-in values, transparent pricing, and flexible financing—so you can shop with total confidence.
For those seeking something more refined, The Wyler Collection offers an elevated experience with 14 world-class luxury brands, delivering premium vehicles and personalized service tailored to you.
From everyday maintenance to major repairs, our certified service centers and advanced body shop keep your vehicle performing at its best.
Browse online or visit us in person and see why drivers across the Tri-State choose Jeff Wyler—where every drive begins.
Founded
1973
Company size
1,001-5,000 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Batavia, OH
Welcome to the Jeff Wyler Automotive Family—proudly serving Cincinnati, Northern Kentucky, and Indiana. With 49 locations, 31 top automotive brands, and a vast selection of new and pre-owned vehicles, finding the perfect car, truck, SUV, or hybrid has never been easier.
We’re committed to a seamless experience with fair trade-in values, transparent pricing, and flexible financing—so you can shop with total confidence.
For those seeking something more refined, The Wyler Collection offers an elevated experience with 14 world-class luxury brands, delivering premium vehicles and personalized service tailored to you.
From everyday maintenance to major repairs, our certified service centers and advanced body shop keep your vehicle performing at its best.
Browse online or visit us in person and see why drivers across the Tri-State choose Jeff Wyler—where every drive begins.
Founded
1973
Company size
1,001-5,000 employees
Industry
Automotive
Org type
Privately Held
Headquarters
Batavia, OH