Bistro - Hostess/Cashier
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Full House Resorts, Inc
IN
Summary
The host/cashier is responsible for operating the cash register, processing payments, and managing guest seating in the bistro. They also provide information about resort events and ensure high standards of service are maintained.
Job Description
Essential Job Functions:
- Operates a cash register.
- Collects cash, credit/debit, comps and room charge payments from guests.
- Greets and escorts guests to dining tables.
- Performs duties according to proper service etiquette and Company and departmental standards.
- Responds to customers’ special requests or complaints; informs the supervisor on duty.
- Counts money and balances bank with cage.
- Completes and submits transaction reports and documentation.
- Answers phones; directs calls and/or provides dining information upon request.
- Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
- Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
- Provides guests the F&B outlets hours of operation and information related to casino/resort events.
- Provides room service.
- Perform miscellaneous duties as assigned.
Job Qualifications:
- Experience Required: Previous cash handling experience.
- Education Required: High school diploma or equivalent preferred.
Full House Resorts, Inc. develops, owns, operates and manages casinos and related hospitality and entertainment facilities in regional U.S. markets.
Based in Las Vegas, Full House operates five casino facilities in Mississippi, Colorado, Indiana and Nevada. Each of our gaming properties reflects a unique atmosphere custom-designed for each regional market.
Our management team joined Full House in late 2014, and has been focused on making all of our properties fresh, competitive and financially successful. While each of our casinos has a distinctive look and feel, they all have the same goal: to provide our guests with the best experience in entertainment and customer service in an inviting, comfortable atmosphere. We don’t aim to be the biggest—just the place that our guests want to visit again and again.
While Full House may be a boutique casino company, our management team has been an integral part of the development and operation of some of the most successful casino resorts in the U.S. Our team also has extensive financial experience, and a record of success in building shareholder value. We believe in financial discipline, and investing in both our assets and our people.
Our strategy depends on prudent spending, but cost controls are just part of the story. We evaluate each property and all of its related assets, from our buildings to parking to undeveloped land. Where we see opportunities to maximize profits, we will invest for the longer term, whether it’s in new hotel rooms and suites, better parking facilities, new guest amenities or improved access to our casinos.
On behalf of our employees, our investors and our communities, we thank you for your interest and support. We look forward to sharing an exciting future with you.
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Full House Resorts, Inc. develops, owns, operates and manages casinos and related hospitality and entertainment facilities in regional U.S. markets.
Based in Las Vegas, Full House operates five casino facilities in Mississippi, Colorado, Indiana and Nevada. Each of our gaming properties reflects a unique atmosphere custom-designed for each regional market.
Our management team joined Full House in late 2014, and has been focused on making all of our properties fresh, competitive and financially successful. While each of our casinos has a distinctive look and feel, they all have the same goal: to provide our guests with the best experience in entertainment and customer service in an inviting, comfortable atmosphere. We don’t aim to be the biggest—just the place that our guests want to visit again and again.
While Full House may be a boutique casino company, our management team has been an integral part of the development and operation of some of the most successful casino resorts in the U.S. Our team also has extensive financial experience, and a record of success in building shareholder value. We believe in financial discipline, and investing in both our assets and our people.
Our strategy depends on prudent spending, but cost controls are just part of the story. We evaluate each property and all of its related assets, from our buildings to parking to undeveloped land. Where we see opportunities to maximize profits, we will invest for the longer term, whether it’s in new hotel rooms and suites, better parking facilities, new guest amenities or improved access to our casinos.
On behalf of our employees, our investors and our communities, we thank you for your interest and support. We look forward to sharing an exciting future with you.
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
