Bilingual WAH - TENNESSEE ONLY - Call Center Representative
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InfoCision Management Corporation
TN
Summary
Assist customers by handling inbound and outbound calls to resolve issues and provide support in both English and Spanish. Deliver outstanding customer service within a fast-paced remote contact center environment.
Job Description
Bilingual Call Center Representative- Work from Home
Pay: $15.00 per hour
Job Overview
We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.
Qualifications
- Fluent in both English and Spanish (spoken and written)
- Excellent communication and problem-solving skills
- Strong computer and multitasking abilities
- Ability to work independently while maintaining productivity
Benefits
- Weekly pay, with the ability to access a portion of your earned pay a few times per week
- Paid training
- Weekly bonus potential
- Rewards & Recognition Programs
- Supportive team environment
- Opportunities for growth and advancement
Schedules
- Day shift
- Night shift
- Evening shift until 2am EST
Qualifications
Remote Work Requirements- Candidates must provide their own:
- Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
Apply Today
If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.
InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years. With locations in the US, Puerto Rico, Mexico, and Philippines, we expertly handle millions of customer interactions, providing the best-in-class service and delivering outstanding experiences at every opportunity. Whether it’s customer care, consumer or business sales, direct response, or fundraising and issue advocacy, our contact center solutions maximize your ROI.
Our world class quality and expertise drives performance in sales and customer care with phone/voice, bilingual, email, text, chat, social care, analytics and quality process solutions. Whether providing a complete outsourcing solution or overflow support during peak business, we deliver superior results on key performance indicators and proactively focus on continuous improvement.
As your brand’s ambassadors, our interactions with your valued customers positively impact their commitment. Our team of experts serves as an extension of your organization and helps you make informed marketing decisions to find, serve and keep your customers for life.
Founded
1982
Company size
1,001-5,000 employees
Industry
Outsourcing and Offshoring Consulting
Org type
Privately Held
Headquarters
Akron, Ohio
InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years. With locations in the US, Puerto Rico, Mexico, and Philippines, we expertly handle millions of customer interactions, providing the best-in-class service and delivering outstanding experiences at every opportunity. Whether it’s customer care, consumer or business sales, direct response, or fundraising and issue advocacy, our contact center solutions maximize your ROI.
Our world class quality and expertise drives performance in sales and customer care with phone/voice, bilingual, email, text, chat, social care, analytics and quality process solutions. Whether providing a complete outsourcing solution or overflow support during peak business, we deliver superior results on key performance indicators and proactively focus on continuous improvement.
As your brand’s ambassadors, our interactions with your valued customers positively impact their commitment. Our team of experts serves as an extension of your organization and helps you make informed marketing decisions to find, serve and keep your customers for life.
Founded
1982
Company size
1,001-5,000 employees
Industry
Outsourcing and Offshoring Consulting
Org type
Privately Held
Headquarters
Akron, Ohio
