Bilingual Intake Representative (English/Spanish)
Boost your chances before you apply.
Onder Law LLC
MO
Summary
The Intake Representative serves as the first point of contact for potential clients, handling inbound inquiries and gathering necessary case information. They are responsible for evaluating case criteria, maintaining detailed records in the case management system, and providing ongoing communication to clients.
Job Description
Job Details: Job Location: North Campus - St Louis, MO, Salary Range: Undisclosed, OnderLaw, a nationwide personal injury and product liability law firm, is looking for a Bilingual Intake Representative (English/Spanish) to join our team. As an Intake Representative, you will be our firm’s first point of contact for potential clients seeking legal representation.
Responsibilities:
Promptly and professionally handle inbound calls, emails, and inquiries from potential clients seeking legal representation for personal injury, product liability, or mass tort litigation cases.
Gather information from potential clients to collect pertinent details regarding their legal cases.
Evaluate the information obtained from clients to determine if the case meets criteria, identifying key legal issues and assessing the likelihood of success.
Accurately record and maintain detailed records of client interactions, case information and relevant data in case management system (SmartAdvocate).
Follow up with potential clients to provide updates and maintain communication throughout the intake process.
Qualifications: Qualifications:
Strong interpersonal skills, with the ability to convey information clearly, compassionately, and effectively; bilingual English/Spanish required.
Excellent written and verbal communication abilities for diverse communication mediums.
Detail-oriented mindset to ensure precise and meticulous record-keeping.
Adeptness in multitasking and managing priorities within a fast-paced environment.
Ability to connect with clients on a personal level and understand the emotional impact of their situations.
Prior experience in customer service, telephone sales, intake, or related role, preferably in the legal field.
Join our dedicated team at OnderLaw and contribute to our mission of securing justice for those affected by negligence and advocating for safer products across the nation. Your dedication and communication prowess will make a significant impact on the lives of our clients.
If you're ready to embark on this meaningful career journey, apply now and be part of our dynamic and purpose-driven legal team.
This is a full-time, in-office position. We offer company paid medical, dental and vision, in addition to 401(k), life insurance and paid time off.
At Onder Law Firm, we care about our clients and believe it is our job to provide more than expertise and legal experience. Our team provides serious resources to tackle important cases. We have built a strong reputation by successfully handling the most challenging of cases across the country. Be it a claim involving catastrophic injury or death, pharmaceutical or medical device litigation, asbestos, construction accidents or helping an injured worker, we have the proven history of success necessary to make a difference, having delivered over $3.5 billion in settlements and verdicts. But regardless of the case, it is not only about providing help for the injured family, it is about holding companies accountable and forcing change that no other family have to endure the pain our clients have experienced. We truly believe that, working together, we can make a difference.
The choice of an attorney is an important decision and should not be based solely upon advertisements. Every case is unique and must be evaluated on its own merits.
Founded
2002
Company size
51-200 employees
Industry
Law Practice
Org type
Privately Held
Headquarters
St Louis, Missouri
At Onder Law Firm, we care about our clients and believe it is our job to provide more than expertise and legal experience. Our team provides serious resources to tackle important cases. We have built a strong reputation by successfully handling the most challenging of cases across the country. Be it a claim involving catastrophic injury or death, pharmaceutical or medical device litigation, asbestos, construction accidents or helping an injured worker, we have the proven history of success necessary to make a difference, having delivered over $3.5 billion in settlements and verdicts. But regardless of the case, it is not only about providing help for the injured family, it is about holding companies accountable and forcing change that no other family have to endure the pain our clients have experienced. We truly believe that, working together, we can make a difference.
The choice of an attorney is an important decision and should not be based solely upon advertisements. Every case is unique and must be evaluated on its own merits.
Founded
2002
Company size
51-200 employees
Industry
Law Practice
Org type
Privately Held
Headquarters
St Louis, Missouri
