Bilingual Administrative Assistant - Community and Family Medicine

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

*This is a time‑limited, grant‑funded position with an expected end date of April 30, 2028. Employment in this role is contingent upon continued grant funding. As a grant‑funded position, it is not eligible for Duke RIF (Reduction in Force) provisions.

JOB SUMMARY

Perform outreach, community engagement, and administrative support duties under supervision as part of a grant-funded pregnancy and child health initiative. This position supports activities such as Centering Pregnancy and Parenting group sessions, assists with program coordination and administrative tasks, and provides outreach and resource assistance to patients and families within the community. The role requires fluency in Spanish, strong communication and organizational skills, and the ability to connect effectively with diverse populations. 

JOB DUTIES AND RESPONSIBILITIES

•  Conduct outreach, education, and care management activities under supervisory guidance.
• Facilitate or assist with Centering Pregnancy and Parenting group sessions to promote health engagement, prenatal education, and family support.
• Assist with administrative functions, including scheduling, data entry, maintaining tracking forms, and filing program documentation.
• Educate clients about community and health resources; assist with accessing services as needed.
• Advocate for clients and support development of self-care and problem-solving skills.
• Accompany clients to appointments or community resource sites as appropriate.
• Maintain accurate and timely records of activities, visits, and outcomes.
• Provide feedback on barriers to service accessibility and opportunities for program improvement.
• Support other program-related tasks and administrative duties as assigned.

JOB ELIGIBILITY REQUIREMENTS

• Work requires an educational background equivalent to a high school diploma or GED. Additional training or certification as a Community Health Worker preferred.
• Work requires at least one year of experience in a position involving patient or public contact.
• Requires fluency in Spanish (speaking, reading, and writing)
• Skills:
  • Bilingual (English/Spanish) fluency
  • Strong communication, organizational, and interpersonal skills.
  • Ability to work collaboratively with clinical and community partners and independently as needed.
  • Proficiency with basic office software (e.g., Microsoft Excel, Word) and data management tools.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.