Beverage Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Hyatt Regency Grand Reserve Puerto Rico, a premier resort in the Pyramid Global Hospitality portfolio, located in the breathtaking setting on the oceanfront coast of Rio Grande. Featuring 579 guest rooms and over 36,918 sq ft of meeting space, this award-winning property, recognized as one of the top five resorts in Puerto Rico by Travel + Leisure's World's Best Awards, offers a truly dynamic environment for hospitality professionals.

At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline. From an expansive lagoon-style pool to a nearby 27-hole Tom Kite-designed golf course and a full-service rainforest spa, this property offers a unique and inspiring setting to grow your career.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you're just beginning your hospitality journey or looking to take the next step, you'll find opportunities for growth at every level.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for service. We provide comprehensive training and development programs to help our associates succeed. If you're passionate about hospitality and ready to be part of a people-first culture, we invite you to explore opportunities at Hyatt Regency Grand Reserve Puerto Rico and apply today.

What you will have an opportunity to do:

We are seeking a dynamic and results-driven Beverage Manager to lead and elevate the beverage program across our resort. The Beverage Manager will be responsible for the strategic development, financial performance, operational execution, and continuous elevation of the beverage program across all Food & Beverage operations, including restaurants, bars, pool and beach operations, In-Room Dining, and Banquets & Events. This role serves as the property’s beverage leader, creating a cohesive and distinctive beverage identity while driving revenue, profitability, guest satisfaction, and operational consistency. The Beverage Manager balances luxury hospitality standards with strong financial discipline and ensures each beverage experience reflects the resort’s positioning and sense of place.

What are we looking for?

• Develop and implement beverage programs, standardized recipes, pricing strategies, and promotional initiatives that align with business objectives and guest preferences.
• Partner with Banquets, Catering, Sales, Culinary, Finance, and Purchasing teams to create competitive and profitable beverage experiences for group and event business.
• Lead beverage training and development programs to enhance product knowledge, service excellence, responsible alcohol service, and team performance.
• Build and maintain strong relationships with suppliers, distributors, and industry partners to secure competitive pricing, training opportunities, and innovative beverage offerings.
• Monitor beverage performance metrics, guest feedback, industry trends, and operational results, providing recommendations to improve revenue, efficiency, and guest satisfaction.
• Support daily Food & Beverage operations, special events, and peak business periods while promoting accountability, compliance, and operational excellence across the division.
• Lead and oversee all beverage operations across the resort, ensuring exceptional guest experiences, consistent service standards, and profitable beverage programs.
• Drive beverage revenue growth through menu innovation, premiumization strategies, upselling initiatives, and enhanced beverage offerings for restaurants, bars, banquets, weddings, and special events.
• Manage beverage costs, inventory controls, purchasing, and menu engineering to maximize profitability while maintaining quality standards.

REQUIREMENTS:

• 3 to 5 years of progressive beverage, bar, restaurant, or Food & Beverage leadership experience, preferably in an upscale or luxury hotel/resort environment.
• Strong knowledge of beverage operations, cost control, inventory management, menu engineering, and revenue generation.
• Experience supporting banquet and high-volume event operations.
• Excellent leadership, communication, training, and analytical skills.
• Bilingual English and Spanish.
• Flexible schedule, including evenings, weekends, and holidays.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.