Beverage Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Currently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort-wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination-inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service.

Naples Grande Beach Resort is Set among lush mangrove forests on Florida’s Paradise Coast; Naples Grande Beach Resort is a 474-room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property-wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full-service spa, making it a premier destination for leisure travelers, groups and special events.

Whether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.

What you will have an opportunity to do:

The Resort Beverage Manager is responsible for the strategic leadership, development, and execution of all beverage operations throughout the resort. This position oversees beverage programming, menu development, training, inventory controls, vendor relationships, and beverage profitability across all restaurants, bars, lounges, pool venues, beach operations, banquets, catering, and special events.

Reporting directly to the Director of Food & Beverage, the Resort Beverage Manager serves as the resort's beverage expert and is responsible for creating innovative beverage experiences that elevate guest satisfaction, strengthen outlet identities, drive revenue growth, and position the resort as a leader in food and beverage excellence.

Essential Responsibilities

Beverage Strategy & Program Development

• Develop and oversee the resort-wide beverage strategy across all food and beverage outlets.
• Create unique beverage identities for each venue while maintaining consistency with the resort's overall brand standards.
• Design and implement cocktail, wine, beer, spirits, coffee, non-alcoholic, and seasonal beverage programs.
• Lead beverage menu development, pricing strategies, and menu engineering initiatives.
• Continuously evaluate industry trends, emerging products, and guest preferences to enhance beverage offerings.
• Develop signature cocktails and exclusive beverage experiences that differentiate the resort in the market.

Beverage Operations

• Oversee beverage execution and quality standards across all resort venues, including:
  • Vicolo
  • Solfina Bar & Terrace
  • Cocoplum Pool Bar
  • Flipside Beach Bar
  • Spoonbill Coffee Shop & Marketplace
  • Banquets and Catering
  • Special Events and Activations

• Conduct regular outlet audits to ensure beverage consistency and service standards.
• Monitor beverage preparation, presentation, and service techniques.
• Ensure compliance with all alcohol service regulations and company policies.

Leadership & Training

• Develop and lead comprehensive beverage training programs for managers, bartenders, servers, and banquet teams.
• Create standardized recipes, specifications, and operating procedures.
• Conduct onboarding and ongoing beverage education programs.
• Lead wine, spirits, cocktail, beer, coffee, and responsible alcohol service training.
• Mentor outlet leaders and beverage-focused team members.
• Support recruitment, selection, and development of bartenders and beverage specialists.

Financial Management

• Develop beverage budgets, forecasts, and revenue strategies.
• Drive beverage revenue growth and profitability across all outlets.
• Monitor beverage cost percentages, pricing, margins, and operational performance.
• Analyze sales trends and implement initiatives to improve profitability.
• Establish and maintain beverage cost-control procedures.
• Partner with outlet managers to achieve financial goals and performance targets.

Inventory & Purchasing Management

• Oversee resort-wide beverage purchasing and inventory management.
• Establish product specifications and approved vendor relationships.
• Negotiate pricing and promotional opportunities with suppliers and distributors.
• Monitor inventory levels, ordering practices, and product utilization.
• Implement and maintain inventory control procedures and auditing processes.
• Reduce waste, shrinkage, and product loss through effective controls.

Wine, Spirits & Specialty Beverage Programs

• Curate resort wine selections and oversee wine list development.
• Maintain relationships with wineries, distributors, and beverage suppliers.
• Lead premium spirits, bourbon, tequila, whiskey, and specialty cocktail initiatives.
• Oversee craft beer and local beverage partnerships.
• Support coffee, espresso, and specialty beverage programs throughout the resort.
• Develop beverage pairings and specialty offerings for culinary events and promotions.

Banquets, Catering & Events

• Oversee beverage programming for weddings, conferences, social events, and resort activations.
• Develop banquet bar packages, specialty cocktails, and event beverage experiences.
• Support large-scale events, wine dinners, tastings, and promotional activations.
• Collaborate with catering and conference services teams to enhance event revenue opportunities.

Marketing & Revenue Generation

• Partner with Marketing to develop beverage promotions and campaigns.
• Assist with social media, public relations, and beverage-focused content.
• Support special events, tastings, mixology classes, wine dinners, and seasonal activations.
• Identify opportunities to increase average check, beverage capture rates, and guest engagement.

Compliance & Risk Management

• Ensure compliance with all federal, state, and local alcohol service regulations.
• Maintain beverage-related licensing requirements and documentation.
• Conduct regular audits of cash handling, inventory controls, and beverage procedures.
• Ensure responsible alcohol service standards are consistently followed throughout the resort.

Hilton Systems & Technology

• Utilize Hilton-approved systems, POS platforms, inventory management systems, and reporting tools.
• Analyze beverage performance through reporting and business intelligence platforms.
• Maintain recipe databases, costing systems, and operational documentation.
• Monitor guest satisfaction metrics and beverage-related performance indicators.

What are we looking for?

• Minimum 5 years of progressive beverage management experience.
• Luxury hotel, resort, restaurant group, or multi-outlet beverage leadership experience preferred.
• Experience overseeing multiple food and beverage outlets.
• Certified Sommelier, WSET, BarSmarts, Court of Master Sommeliers, or similar certifications preferred.

Knowledge & Skills

• Advanced knowledge of wine, spirits, cocktails, beer, coffee, and beverage trends.
• Strong financial and analytical skills.
• Experience with beverage menu engineering and cost management.
• Exceptional training and presentation skills.
• Strong leadership and team development abilities.
• Knowledge of beverage inventory systems and purchasing practices.
• Excellent communication and relationship-building skills.

Physical Requirements

• Ability to stand and walk for extended periods throughout resort venues.
• Ability to lift and move beverage products weighing up to 40 pounds occasionally.
• Ability to work evenings, weekends, holidays, and special events as business demands require.
• Ability to travel between outlets and event locations throughout the resort.

Success Factors

• Creates innovative and profitable beverage programs across all resort venues.
• Drives beverage revenue growth and improved profitability.
• Maintains exceptional beverage quality and consistency.
• Develops highly skilled beverage and service teams.
• Establishes strong vendor and supplier partnerships.
• Enhances guest satisfaction through memorable beverage experiences.
• Supports the resort's positioning as a premier luxury food and beverage destination.

The Resort Beverage Manager is the strategic leader of the resort's beverage program, responsible for elevating beverage experiences, developing talent, driving profitability, and ensuring exceptional execution across every outlet and guest touchpoint.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.