Beverage Cocktail Server, Southland Casino

Overview

Delaware North Gaming is searching for energetic,full-time and part-time Cocktail Servers to join our team at Southland Casino in West Memphis, Arkansas. As a Cocktail Server, you will help enhance the guest experience by providing excellent service and care in every interaction.

If you have a passion for customer satisfaction and knowledge of wines, beer, and cocktails this Cocktail Server job is for you!

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Responsibilities

• Greets guests on gaming floor and beverage outlets
• Communicates drink specials, answers questions about available beverages and takes beverage orders
• Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures
• Enters drink orders into the point-of-sale system; pick up drink orders and deliver to guests
• Picks up drinks orders when ready and delivers orders to guests
• Prepares and delivers check to guests

Qualifications

• Must be at least 21 years of age
• Ability to work quickly and efficiently in a fast-paced environment
• Possess basic knowledge of standard drink recipes and alcohol brand name
• No experience or diploma required

Physical Requirements

• Constant standing, walking, bending, reaching and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance and carry trays, weighing up to 35 lbs