Berklee Online Student Finance Assistant
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Berklee College of Music
Boston, MA, US
Summary
The Student Finance Assistant performs financial and operational functions, including compiling reports, entering transactions, and managing student account inquiries. They also support the finance team with data collection, account audits, and communication with students and third-party payers.
Job Description
In order to participate in Berklee Student Employment, a student must fulfill the following requirements:
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Current student at Berklee College of Music or Boston Conservatory at Berklee.
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Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
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Have a valid United States Social Security Number (SSN).
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Remain in “valid” Visa status as applicable.
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A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
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Federal Work Study student may apply.
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In good disciplinary standing.
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Must be located in the U.S.
For complete program details, please go to our website: www.berklee.edu/se.
Under the supervision of the Student Finance Manager, the Student Finance Assistant role is multifaceted, performing a variety of financial and operational functions supporting the day-to-day tasks of the Berklee division of Pre-College, Online, and Professional Programs (POPP) Finance team and supporting Berklee Online students. This position offers the opportunity to gain key work experience for future internships and job opportunities.
Essential Duties and Responsibilities:
- Compile financial reports using Google Sheets and Microsoft Excel
- Enter financial transactions with accuracy, including refunds, payments, and vouchers
- Contact students via email and phone regarding account credits, outstanding balances due, and refund or payment instructions
- Follow up with third party payers regarding outstanding invoices
- Update biographic information in multiple information systems
- Review and edit HTML email templates in Salesforce
- Assist with incoming email and phone communications from prospective and current students and families as needed
- Provide information about available financial aid and payment options
- Assist with account-related questions regarding tuition statements, payments, payment plans, balances, financial holds, refunds, and 1098-T tax documents
- Record holiday out of office voicemail greetings
- Assist students with financial policy questions related to add/drop procedures and refunds
- Audit and analyze students accounts to verify the information is current and accurate
- Assist the Military Affairs teams with data collection, data entry, and account audits as needed
- Perform special projects and create ad-hoc reports as requested
Required Skills and Knowledge:
- Microsoft Office / Google GSuite experience, especially with Excel & Sheets
- Great communication and organizational skills
- Customer service oriented
- Able to follow instructions
- Reliable and prompt
- Attention to detail
- Self-Starter
Amount of Hours: 6-12 hours/week
Required Application Materials: Resume & Cover Letter
Hourly Rate: $16.45
Hiring Manager: Dan Reifsteck
Berklee’s campus in Valencia is the first international campus established by the renowned Berklee College of Music - and its first campus outside of Boston.
Located in the iconic City of Arts and Sciences in Valencia, Spain, the magnificent 3,600 square meter campus has been designed specifically for music and is equipped with state-of-the art technology.
Berklee’s Valencia campus aims to provide a hub to launch the careers across the globe for the most musically talented international students. Offering a unique curriculum, as well as an International Career Center to assist students in their transition from student to music professional, the campus presented Berklee College of Music’s first graduate master’s degree programs in contemporary music (Scoring for Film, Television and Video Games; Contemporary Performance (Production Concentration); and Global Entertainment and Music Business) in September 2012, and launched a fourth new graduate program: Music Production, Technology, and Innovation in September 2013.
In addition, Berklee’s campus in Valencia offers the First Year Abroad and the Study Abroad programs for Berklee students from Boston to study for one or two terms at Valencia, Summer and Special Programs, as well as a new way for musicians around the world to join the global music community – as performers, as practitioners, and as leaders.
Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate, graduate degree programs and other capacity building programs at its campuses in Boston, Massachusetts, New York, New York, and Valencia, Spain, through its award-winning distance learning program, Berklee Online and the Berklee Abu Dhabi Center in the UAE. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, To
Founded
2012
Company size
51-200 employees
Industry
Higher Education
Org type
Educational
Headquarters
Valencia, Valencian Community
Berklee’s campus in Valencia is the first international campus established by the renowned Berklee College of Music - and its first campus outside of Boston.
Located in the iconic City of Arts and Sciences in Valencia, Spain, the magnificent 3,600 square meter campus has been designed specifically for music and is equipped with state-of-the art technology.
Berklee’s Valencia campus aims to provide a hub to launch the careers across the globe for the most musically talented international students. Offering a unique curriculum, as well as an International Career Center to assist students in their transition from student to music professional, the campus presented Berklee College of Music’s first graduate master’s degree programs in contemporary music (Scoring for Film, Television and Video Games; Contemporary Performance (Production Concentration); and Global Entertainment and Music Business) in September 2012, and launched a fourth new graduate program: Music Production, Technology, and Innovation in September 2013.
In addition, Berklee’s campus in Valencia offers the First Year Abroad and the Study Abroad programs for Berklee students from Boston to study for one or two terms at Valencia, Summer and Special Programs, as well as a new way for musicians around the world to join the global music community – as performers, as practitioners, and as leaders.
Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate, graduate degree programs and other capacity building programs at its campuses in Boston, Massachusetts, New York, New York, and Valencia, Spain, through its award-winning distance learning program, Berklee Online and the Berklee Abu Dhabi Center in the UAE. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, To
Founded
2012
Company size
51-200 employees
Industry
Higher Education
Org type
Educational
Headquarters
Valencia, Valencian Community
