Bellman - Part Time
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Omni Hotels & Resorts
New Haven, CT, US
Summary
The Bellman is responsible for assisting guests with the transport and storage of luggage and packages. They also maintain the cleanliness of the front drive area and bell closets while providing information about hotel amenities.
Job Description
Omni New Haven Hotel
Located in downtown New Haven and just steps away from the prestigious Yale and other Universities, the Omni New Haven @ Yale University surrounds our guests with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven’s skyline visible from surrounding highways & bridges. Our guests enjoy breathtaking views from our guest rooms and John Davenports Restaurant located in the 19th floor overlooking the city and Yale Campus.
Come join our award winning team at the only 4-diamond hotel in New Haven where you’ll experience a rewarding and powerful work environment! We offer paid internships, development programs, tuition reimbursement competitive benefits and a rewarding career opportunity in hospitality!
Essential Functions:
¨ To assist in the transport and storage of guest luggage.
¨ To assist with guest packages.
a. transport to guest room
b. transport to guest meeting area; Omni meeting rooms.
¨ To properly "log" all trips originating from the "Bell Stand."
¨ Responsible for a clean and "smart" appearance of uniforms.
¨ Knowledgeable about all hotel amenities.
¨ Responsible for the cleanliness and upkeep of the front drive area.
¨ To be conversant with all hotel promotional programs (guest related).
¨ Performs other duties as required by supervisor.
Hotel Specific Essential Functions:
¨ Ensure cleanliness of bellclosets and bellcarts.
¨ Answer phones using the proper “Moment’s of Service” scenario.
¨ Assist guests with any requests (i.e. restaurant reservations, directions).
¨ Accept other special duties as assigned by management
Tools and Equipment:
¨ Telephone, pen/pencil, photo-copying machine, facsimile machine
¨ Bellstand luggage carts, hand truck
Working Environment:
¨ Interior and on occasion exterior of hotel with exposure to weather conditions.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX