Bell Staff - Guest Services
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Kalahari Resorts & Conventions
Wisconsin Dells, WI, US
Summary
The Bell Staff member is responsible for assisting guests with the check-in and check-out process and safely transporting them using resort shuttle vehicles. They must maintain an attentive, courteous, and professional demeanor to ensure a positive guest experience.
Job Description
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.
Guest Services Bell Staff
Kalahari Resorts & Conventions is seeking Guest Services Attendant. In this role, you will be responsible for assisting with the check-in/check-out process and/or safely transporting Kalahari guests via Kalahari shuttle vehicles, accommodating guests during their stay in an attentive, courteous, efficient, and confidential manner. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
- Transport Kalahari guests via Kalahari shuttle vehicles
- Attentive, friendly, helpful and courteous attitude towards all guests, managers and fellow associates.
Why You’ll Love This Job:
- Shift differential for second shift availability.
- Opportunities for career growth and development!
- A fun, energetic work environment with prizes, games, and team events.
- Flexible full-time or part-time hours are available year-round.
What We’re Looking For
- High school diploma or equivalent required
- Minimum of 25 years of age and have a valid driver's license in the state of employment
- Experience in a hotel, resort, or related field preferred.
- A leadership style rooted in collaboration, respect, and service to others.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
At Kalahari Resorts & Conventions, we create destinations that bring people together through unforgettable experiences, exceptional hospitality, and spaces designed to inspire connection.
As home to America’s largest indoor waterpark resorts, each Kalahari property blends the spirit and beauty of Africa with world-class amenities. With four destinations across the U.S. and a fifth on the way, we offer a unique combination of leisure and business—all under one roof.
From expansive convention centers and state-of-the-art meeting spaces to award-winning dining, luxury spas, and family entertainment, Kalahari is built to deliver more than a stay, it’s an experience.
Whether hosting a large-scale conference, planning a family getaway, or seeking a weekend escape, we’re here to deliver experiences that go beyond expectations and stay with you long after you leave.
Founded
2000
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Self-Owned
Headquarters
Wisconsin Dells, Wi
At Kalahari Resorts & Conventions, we create destinations that bring people together through unforgettable experiences, exceptional hospitality, and spaces designed to inspire connection.
As home to America’s largest indoor waterpark resorts, each Kalahari property blends the spirit and beauty of Africa with world-class amenities. With four destinations across the U.S. and a fifth on the way, we offer a unique combination of leisure and business—all under one roof.
From expansive convention centers and state-of-the-art meeting spaces to award-winning dining, luxury spas, and family entertainment, Kalahari is built to deliver more than a stay, it’s an experience.
Whether hosting a large-scale conference, planning a family getaway, or seeking a weekend escape, we’re here to deliver experiences that go beyond expectations and stay with you long after you leave.
Founded
2000
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Self-Owned
Headquarters
Wisconsin Dells, Wi
