Bell Person
Boost your chances before you apply.
Kimpton Harper Hotel
Fort Worth, TX, US
Summary
The Bell Person is responsible for greeting guests, managing luggage transportation and storage, and providing information about hotel amenities and local attractions. They also assist with room deliveries, room changes, and maintaining departmental guest satisfaction standards.
Job Description
Overview
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Your Growth Path
Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager
Your Focus
- Load and unload luggage carts.
- Tag and store luggage.
- Escort guest to hotel rooms.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Assist guest with room changes.
- Stock pantry when necessary.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma preferred.
- Previous customer experience required or equivalent training.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
An inspired blend of old and new in the heart of Downtown Fort Worth, The Kimpton Harper Hotel is situated in a soaring 24-floor historic landmark that was once the tallest building in the city. Today, the dramatic structure is the dynamic setting for luxe accommodations, state-of-the-art technology, tempting food and drink, and stunning gathering spaces for events of all sizes.
Guest accommodations include 226 impeccably designed rooms and 31 spacious, 600-square-foot suites, an expansive fitness facility, a rooftop observation deck, and thoughtfully appointed meeting and event spaces. Enjoy the Harper's unique dining experience at Il Modo, featuring a fresh and sophisticated take on beloved Italian cuisine, and Refinery 714, a buzzy whiskey and cocktail lounge perfectly perched on the 24th floor.
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Fort Worth, Texas
An inspired blend of old and new in the heart of Downtown Fort Worth, The Kimpton Harper Hotel is situated in a soaring 24-floor historic landmark that was once the tallest building in the city. Today, the dramatic structure is the dynamic setting for luxe accommodations, state-of-the-art technology, tempting food and drink, and stunning gathering spaces for events of all sizes.
Guest accommodations include 226 impeccably designed rooms and 31 spacious, 600-square-foot suites, an expansive fitness facility, a rooftop observation deck, and thoughtfully appointed meeting and event spaces. Enjoy the Harper's unique dining experience at Il Modo, featuring a fresh and sophisticated take on beloved Italian cuisine, and Refinery 714, a buzzy whiskey and cocktail lounge perfectly perched on the 24th floor.
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Fort Worth, Texas
