Behavioral Resource Technician (BRT) – Baystate Health Staffing Optimization Team (BHSOT)

Future Opportunities – Interviews Coming Soon   

We are actively building our team for upcoming BHSOT BRT opportunities across Baystate Health. While immediate openings may not be available, we encourage experienced BRTs who are interested in joining the team to apply now.  

Qualified candidates can expect to connect with Recruitment and may be invited to interview within the next few weeks. This gives you an opportunity to learn more about BHSOT, discuss your interests and preferences, and be considered as positions become available.   

Apply today to start the conversation and be considered for upcoming opportunities. 

Position Overview 

Baystate Health is launching the Baystate Health Staffing Optimization Team (BHSOT), a new Behavioral Resource Technician (BRT) BHSOT pool designed to provide experienced patient care and behavioral health support staff with greater flexibility while helping meet patient care and staffing needs across Western Massachusetts. 

As a Baystate Health BHSOT Pool BRT, you will be hired into either a Facility or System-Wide position. Both opportunities offer variety, flexibility, and the opportunity to work across designated patient care and behavioral health areas based on your experience and assigned clinical grouping. 

As a BHSOT Per Diem BRT, you will provide patient observation, direct patient care, behavioral health support, and safety-focused care across designated clinical areas based on your experience and assigned clinical grouping. 

BHSOT offers both Facility Pool and System-Wide Pool opportunities. Depending on your position, you may work within one Baystate Health facility or across multiple facilities throughout Western Massachusetts. 

Choose Your BHSOT Pool Opportunity 

Facility BHSOT BRT 

Provide behavioral health and patient support across designated clinical areas within a specific Baystate Health facility. 

Facility BHSOT BRTs must be able to work in all areas included within their assigned clinical grouping. 

System-Wide BHSOT BRT 

Provide behavioral health and patient support across designated clinical areas at multiple Baystate Health facilities. 

System-Wide BHSOT BRTs must be able to work in all areas included within their assigned clinical grouping. 

Compensation differentials vary based on your assigned BHSOT tier, clinical grouping, shift, and applicable per diem option. 

What You'll Do 

As a BHSOT Pool Behavioral Resource Technician, you will: 

• Provide safety observation for assigned patients. 

• Maintain a safe environment and interact with patients, families, and staff in a caring and professional manner. 

• Provide direct patient care and assistance as assigned, including bathing, feeding, toileting, ambulating, turning, and repositioning patients. 

• Observe patients closely and recognize changes in condition, behavior, mood, or activity. 

• Report changes in the patient's condition or behavior to the nurse immediately. 

• Accurately document patient observations according to established procedures. 

• Remain awake, alert, and attentive at all times when providing patient safety observation. 

• Work in all areas included within your assigned clinical grouping. 

• Adapt to different patient populations, care environments, and interdisciplinary teams. 

Why Join the Baystate Health BHSOT Pool? 

The BHSOT pool offers experienced clinical support professionals a new way to work within a large health system. 

You'll have the opportunity to: 

• Build experience across multiple behavioral health and patient care environments. 

• Work with different interdisciplinary teams and patient populations. 

• Choose between Facility BHSOT and System-Wide BHSOT opportunities. 

• Enjoy variety rather than working on one unit every shift. 

• Develop and strengthen behavioral health, patient observation, communication, and crisis-support skills. 

• Make a meaningful difference in the care and safety of patients across Baystate Health. 

• Receive applicable compensation differentials based on your assignment and eligibility. 

• Work without an on-call requirement. 

• Be part of a new program focused on staffing flexibility and supporting safe, high-quality patient care across Baystate Health. 

Per Diem Options 

Baystate Health offers flexible per diem options based on your desired level of commitment. 

Per Diem A 

Per Diem A provides flexibility while maintaining a regular commitment to the BHSOT team. Employees are expected to work: 

• 4 shifts per 6 weeks, or the equivalent of 48 hours 

• 2 weekend shifts per 6 weeks, or the equivalent of 24 hours 

• 1 major holiday and 1 minor holiday 

Per Diem A positions are not benefit eligible. 

Per Diem B 

Per Diem B provides a higher level of scheduling commitment and increased compensation differentials. Employees are expected to work: 

• 8 shifts per 6 weeks, or the equivalent of 96 hours 

• 4 weekend shifts per 6 weeks, or the equivalent of 48 hours 

• 1 major holiday and 2 minor holidays 

Per Diem B positions are not benefit eligible. 

Compensation & Benefits 

Applicable compensation differentials vary based on your assigned BHSOT tier, clinical grouping, and employment option. 

The applicable differential is determined by your assigned tier and clinical grouping. Additional compensation may apply based on shift and eligibility. 

Per diem positions are not benefit eligible. Budgeted positions may be benefit eligible based on the applicable FTE. 

Locations & Clinical Areas 

BHSOT Pool BRTs support designated patient care and behavioral health areas throughout Western Massachusetts. Depending on your position and assigned clinical grouping, you may work in areas including: 

• Inpatient Behavioral Health 

• Emergency Department 

• Medical/Surgical 

• Observation 

• Pediatric and Adolescent Services 

• Psychiatric Emergency Services 

• Behavioral Health Therapy 

• Other designated behavioral health and patient care areas 

BHSOT positions are structured around defined clinical groupings. BHSOT BRTs must be able to work in all areas included within their assigned grouping. 

Minimum Qualifications 

The ideal BHSOT Pool BRT is an experienced clinical support professional who is comfortable working with patients who may have behavioral health, emotional, psychiatric, or safety-related needs and who can adapt to different care environments. 

Required: 

• High School Diploma or GED.  

• Ability to work in all areas included within the assigned clinical grouping. 

• CPR through the American Heart Association BLS Provider certification required prior to start. 

• CPI certification required within 6 months of employment. 

• Relevant clinical or patient care experience- at least 12 months. 

Relevant experience may include, but is not limited to: 

• Behavioral health patient care 

• Direct patient care 

• Working with patients in a group home setting 

• Paraprofessional experience 

• Successful completion of a BRT Apprentice role 

• Experience as a psychiatric sitter 

• Certified Nursing Assistant (CNA) experience 

• Medical Assistant (MA) experience 

• Home Health Aide (HHA) experience 

• Patient Care Assistant (PCA) experience 

Build Your Career at Baystate Health 

If you're an experienced patient care professional looking for flexibility, variety, and the opportunity to support patients across different care environments, the Baystate Health Staffing Optimization Team offers a new way to practice. 

As a BHSOT Pool BRT, you'll play an essential role in maintaining patient safety, providing compassionate direct care, supporting patients and families, and partnering with nurses and interdisciplinary teams across Baystate Health. 

Choose the opportunity that fits your career: Facility BHSOT BRT or System-Wide BHSOT BRT. 

Apply today to join Baystate Health's new Behavioral Resource Technician

BHSOT Pool in Western Massachusetts. 

Education:

GED or HiSET (Required)

Certifications:

Approved Workplace Safety and De-escalation - Baystate Health, Basic Life Support - American Heart Association

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.01 - $19.55 - $22.81

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.