Behavioral Health Care Manager (BHCM) - Bilingual (Spanish)

The Role

We’re hiring a bilingual (Spanish-speaking) Behavioral Health Care Manager (BHCM) to provide direct, patient-facing care to children, teens, and families within the Collaborative Care Model (CoCM). This is a fully remote role where you will:

• Spend ~75% of your time working directly with patients and families
• Deliver brief, evidence-based care designed to drive meaningful change in 6–12 months
• Collaborate closely with pediatricians, psychiatrists, and a multidisciplinary care team

Why This Role is Different

As a BHCM at Triplemoon, you will:

• Focus on impactful, structured care (not open-ended therapy)
• Work within evidence-based clinical pathways designed to drive outcomes
• Be part of a team-based model where you’re supported by:
• • Pediatricians
  • Psychiatric consultants
  • Care coordinators
• Deliver care that integrates:
• • Behavioral health intervention
  • Care coordination (school, SDoH, therapies)
  • Family education and support

This role is ideal for clinicians who want to:

• Spend more time helping patients and families directly
• Work in a collaborative, coordinated system of care
• See measurable progress in their patients over time

What You'll Do

Direct Patient Care (~75%)

• Conduct intake assessments and ongoing follow-up sessions via telehealth
• Deliver brief, evidence-based interventions:
• • CBT skills
  • Motivational interviewing
  • Behavioral activation
  • Parent coaching
• Provide in-session education and actionable recommendations to families
• Track patient progress using validated screening tools

Care Coordination & Clinical Collaboration

• Support families with:
• • School accommodations
  • SDoH needs
  • Coordination with OT/PT/ST and other specialty services
• Collaborate with pediatricians and psychiatric consultants
• Participate in weekly registry review meetings to guide care decisions
• Partner with board-certified pediatric psychiatrists who:
• • Provide medication recommendations
  • Oversee patient progress and care plans

Documentation & Operations

• Document all care in our EHR (Healthie)
• Track outcomes and progress using structured workflows
• Manage scheduling, follow-ups, and patient engagement
• Apply standardized protocols (no-shows, cancellations, safety)

What Success Looks Like

Accomplished BHCMs at Triplemoon:

• Build strong relationships with children and families
• Deliver structured, goal-oriented sessions
• Use data and screening tools to guide care
• Communicate clearly and proactively with their care team
• Stay organized and follow through consistently
• Balance clinical care with operational excellence

Requirements

• Bilingual (fluency in Spanish is a requirement for this role).
• Active, unrestricted clinical licensure as a licensed clinical social worker (LCSW), licensed professional counselor (LPC), and/or licensed therapist (LMFT).
• Active licensure in one or more of the following states on or before start-date
• • California
  • Connecticut
  • Florida
  • Maryland
  • Tennessee
  • Texas
  • Virginia
• Experience working with children, adolescents, and families
• 3+ years of experience OR a minimum of 3,000 supervised hours
• Flexibility with hours/availability, including 2 evenings/week + 2-4 weekend days/month
• Experience and training in evidence-based modalities (CBT, MI, BA, etc.)
• Comfort working in a telehealth environment
• Strong communication, organization, and documentation skills
• Ability to deliver care with a diversity equity and inclusion (DEI) and trauma-informed lens

Nice to Have

• Experience in:
• • Pediatric primary care or collaborative care (CoCM)
  • School-based or community mental health settings
• Familiarity with:
• • Measurement-based care
  • Brief, structured interventions

Benefits of Joining the Triplemoon Team

• Fully remote role
• Meaningful, patient-centered work
• A collaborative care model that supports you clinically
• Focus on impact, not just volume
• Opportunity to help transform pediatric behavioral health
• Ongoing training and development opportunities. You will complete relevant training modules prior to meeting with families covering Triplemoon background and healthcare management overview, skills, Triplemoon curriculum, emergency preparedness, customer success and operations.
• Full-time salaried position
• Benefits including medical, dental, vision, STD, LTD and paid time off

Salary range for this role = $85,000 - $95,000 + annual bonus structure based on performance