Behavior Technician Supervisor - Counterpoint 9

Job Details: Job Location: Elfindale - Springfield, MO, Salary Range: $22.50Hourly,

Positions starting at $22.50 per hour! 

Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals.  Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!  

If you have directly relevant experience, ask about our experience pay options! 

What will my day-to-day responsibilities look like? 

The Behavior Technician Supervisor (BTS) is the bridge between Behavior Support Technicians (BSTs), people with intellectual and developmental disabilities, and day-to-day operations of Individual Supported living (ISL).  You will encourage and mentor individuals and Behavior Support Technicians by supporting them in maximizing their full potential.  The BTS role is involved in providing training and supports to all aspects of individuals life activities and to BSTs working within their assigned clients' home (ISL). 

Training and support for individuals includes: 

Daily life skills of: 

Cooking 

Cleaning 

Hygiene 

Purchasing of groceries 

Food preparation 

Medication administration 

Behavioral care 

Community participation 

Management of personal funds 

Training and support for BSTs and the ISL includes assisting the Program Supervisor in: 

Helping implement personal plans (the story of the individual you’re serving including their history, goals, and achievements) 

Implementing and communicating directives  

Maintaining necessary records and reports 

Contributing to the development and maintenance of a therapeutic environment (keeping their houses happy and cozy) 

If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.   

What opportunities would I have? 

This job doesn’t feel like just a job. It feels like spending time with people you care about, helping them move toward the life they want for themselves. It feels like making a difference every single shift and going home at the end of the day knowing you have made someone’s life better. You will be a leader within your ISL and set the example for the Behavior Support Technicians you work with. 

You’ll also get to work for a company that cares about your goals.  

The Arc of the Ozarks strives to help you develop as an individual through paid trainings, internal promotions, and the constant support of supervisors who have been in your shoes.  

You will have a whole team around you to work with, learn from, and grow beside. 

And at the heart of it, you get to know that the world is a better place because of you. 

Here’s a little more: 

Mileage reimbursement for use of personal vehicle for client activities. 

Potential for annual wage increases based on performance. 

Excellent opportunities for growth and promotion within the organization.  

Setup for success with paid initial and ongoing training certifications (CPR/ First Aid, MANDT verbal and physical de-escalation, Paraclete, Level One Med Aide, etc.)  

What do I need to be qualified for this position? 

Diploma from an accredited high school or equivalent.     

Six months experience providing direct care, treatment, and habilitation in the human service field.  

Experience providing direct care, treatment and habilitation to individuals who have intellectual disabilities, developmental disabilities, and/or behavior disorders is preferred 

Please see the full job description for complete list of duties and requirements.  

If you are passionate about with Unique needs and making a meaningful difference in their lives, click on the link and apply now to join our team! 

Looking for more information? 

Give us a call at 417-771-3700  

Ask for the Talent Acquisition Team 

Send us an Email at [email protected] 

Don't forget to include your name and the position/location you are interested in. 

Checkout some videos about our organization and the individuals we support here 

https://www.youtube.com/@thearcoftheozarks-springfield/videos 

Checkout our website and social media here: 

https://thearcoftheozarks.org/ 

https://www.facebook.com/thearcoftheozarks 

https://www.linkedin.com/company/the-arc-of-the-ozarks/ 

https://www.glassdoor.com/Reviews/Arc-of-the-Ozarks-Reviews-E421090.htm 

Qualifications: BEHAVIORAL TECHNICIAN SUPERVISOR

Definition

The Behavioral Technician Supervisor assists the Program Supervisor, or other management staff member in the management and supervision of individuals served in a residential facility with intellectual and developmental disabilities. This is an hourly, non-exempt position.

A Behavioral Technician Supervisor provides support to individuals who have some form of Intellectual Disability/Developmental Disability as well as a Psychiatric/Behavioral Diagnosis, and/or Autism Spectrum Disorders or Autistic Tendencies.  These individuals are prone to poor social and communication skills, exhibiting impulsive behaviors, poor decision making, and verbal/physical aggression.  Behavioral Observation and Assessment and Crisis Intervention and Prevention Skills are used on a daily basis.

An employee in this class provides assistance and training to assigned individuals served in dressing, bathing, personal hygiene, house cleaning, laundry, and other activities of daily living.  Additional responsibilities include assisting with the purchasing of groceries, training in food preparation, administering medications, and assisting in the management of personal funds.

In the absence of the Program Supervisor or other management staff, the Behavioral Technician Supervisor functions as a supervisor for an assigned team in implementing and coordinating all developmental activities within the residential setting in the provision of active habilitation programming including, but not limited to, improving client self-help skills, economic self-sufficiency, socialization, leisure skills, mobility, communication, etc.

Work involves overall responsibility for the health and well-being of individuals served, insuring staff coverage, reporting and recording observations, circulating and implementing directives, and for maintaining necessary records and reports.

Supervision is received from Program Supervisor or other professional staff member; however, the employee is expected to exercise independent judgment and initiative within the limit of established policies and procedures.

Essential Job Functions

Mission and Core Values

Serves as an ambassador of the mission and purpose of The Arc of the Ozarks

Knowledge and understanding of The Arc mission statement and will uphold in their daily work.

Supports The Arc knowing that any one position may not include all of the duties listed nor do the listed examples include all tasks which could be included in the position of this class. 

Care and Support of Individuals

Assists with the purchasing of groceries and supplies; assist in the preparation and training in food preparation in compliance with dietary needs; supervises meal activities and assists individuals served as necessary.

Provides support to persons served in maintaining a safe and clean environment in their home and training to individuals served in dressing, bathing, personal hygiene, house cleaning, laundry, and other activities of daily living. Ensures the residential setting is safe and clean.

Assists the Program Supervisor or other management staff in supervising the application of basic health care for individuals served; administers medications to individuals served in accordance with agency policies and procedures and after certification by Missouri State and Arc officials.  Assists with Physicians' appointments as assigned; assuring that documentation is correct.

Administers oral, rectal, vaginal, optic, ophthalmic, nasal, and topical medications, after    certification by The Arc of the Ozarks and Missouri State officials.

Takes appropriate action in case of fire and/or disaster or other urgent / emergency.  Will also create solutions for crisis situations according to Arc policy and crisis prevention and intervention training.

Assists in maintaining an inventory of supplies in the home and ordering / notifying appropriate parties of needed items so client’s homes always have necessary items.

Documentation and Quality Supports

Behavioral Observation/ Assessment and Crisis Intervention and Prevention Skills are used on a daily basis

Implements outcomes and strategies of individual personal plans under the supervision of the Program Supervisor, or other staff members; provides supports as identified in the personal plans; attends review meetings when assigned.

Observes, reports and records changes in the physical condition, behavioral response, and emotional status of each individual served and progress on outcomes listed in the personal plan. Prepares and/or supervises the preparation of necessary records and reports.

Assists in the orientation and training of new employees; demonstrating direct support activities to staff.

Encourages the development and maintenance of a safe environment for persons served in a residential setting including developing plans for evacuation assistance in case of emergency, using the on-call pager; and training in securing emergency services such as the police, the fire department, and an ambulance.

Completes medical/injury incident and behavioral reports when necessary.  These forms will be completed and turned in by the end of the working day the incident occurred.  The Behavioral Technician Supervisor will need to make sure that the reports are filled out for all medical/injury and behavioral incidents.

Community Involvement

Provides assistance and planning to individuals served in becoming as mobile in their community environment as possible and assists the individuals’ requiring supports in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.

Supports persons served in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.

Supervisory Responsibilities

Assists the Program Supervisor or other management staff in the management and supervision of a residential setting; makes frequent checks in the assigned area, schedules staff in accordance with the team budget; makes work assignments, inspects and evaluates the work of subordinates, reviews and instructs personnel in the care, treatment and habilitation of persons served.

Completes or supervises all monthly filing; monthly summary sheets, MAR’s, Nurse consultations, Monthly Budgets, Accident/Injury Reports, Behavior Incident Reports.

Supportive Supervisory Responsibilities

In the absence of the Program Supervisor or other management staff, supervises direct support staff and evaluates performance and quality standards in accordance with established agency policy.

Circulates and implements directives of Program Supervisor or other management staff and reports rule infractions, complaints from individual’s served/parents/ guardians/employees, and related incidents to Program Supervisor or other management staff in a timely manner.

Required Knowledge, Skills, and Abilities

Ability to exercise good judgment and discretion.

Ability to work with and respect persons with intellectual and developmental disabilities.

Ability to work varied and flexible hours, to accept and adapt to changes in assignments, methods, policies, etc.

Knowledge of basic non-professional techniques used in assisting in the care, treatment and habilitative programming for individuals with intellectual disabilities and developmental disabilities.

Knowledge of advanced behavior support techniques.

Knowledge of the principles of management and supervision of personnel.

Ability to supervise, review and evaluate the work of assigned personnel.

Ability to administer medications to individuals served, in accordance with agency

policies and procedures, after certification by the State of Missouri and facility officials.

Ability to implement and supervise individual and group habilitation programs designed to improve each individual served self help skills, economic self sufficiency, socialization, leisure skills, mobility, communication and personal health.

Ability to accurately report, record observations, and supervise these activities.

Ability to communicate effectively in oral and written form.

Ability to stand, stoop, lift up to 50 lbs., and pull and push items.

Ability to maintain a record of punctuality and attendance.

Ability to be organized and efficient to complete all listed duties in a timely manner.  The Behavioral Technician Supervisor will also need to follow the chain of command and be able to ask for help when needed.

A licensed and insured driver.

Ability to obtain a class E drivers license if driving persons served in an Arc vehicle.

Minimum Experience and Training Qualifications

Diploma from an accredited high school or equivalent.  Six months experience providing direct assistance in the care, treatment and habilitation in the human service field.  Experience in the providing assistance in the care, treatment and habilitation to individuals who have intellectual disabilities and other developmental disabilities is preferred.

Successfully complete a course in Cardio-Pulmonary Resuscitation and First Aid
Successfully complete a 16 hours course in Medication Administration.
Successfully complete a 10 course in MANDT System Workshop
Successfully complete a course in OSHA regulations on Health and Safety.
Successfully complete a course in Abuse & Neglect
Successfully complete a course in Electronic Documentation

Other trainings per department or per home location may be required, refer to policy 8.106 for specific requirements.

Traits and Characteristics Desired

The Behavior Technician Supervisor will be a person who is passionate about working with individuals with disabilities and increasing their independence as a valued member of the community.  A sincere dedication to the mission and the people served by The Arc of the Ozarks is crucial.

The Behavior Technician Supervisor must demonstrate the ability to establish rapport, effectively communicates, and cultivates a positive work culture with not only their team, but staff from other departments, guardians, individuals served, internal and external stakeholders.

The Behavior Technician Supervisor should be open to feedback, possess a growth mindset, and a willingness for learning opportunities in order to better themselves and The Arc of the Ozarks.