Bartender - Lucia (PT)

YOUR MISSION (The Job Description)

The Bartender at the Lucia Mexican Grill is responsible for providing excellent customer service while preparing beverages for guests and servers while also taking orders and serving food and drinks. Additionally, assesses bar customers' needs and preferences and makes recommendations.

Qualifications

THE NITTY-GRITTY (The Essential Job Duties)

• Prepare cocktails for cocktail servers and guests using prescribed recipes
• Maintain company funds and equipment in an orderly manner
• Interact with guests in a manner which makes them feel comfortable and welcome
• Maintain a clean and safe work environment
• Assist in the delegation of duties to barbacks
• Monitor proper par levels of all supplies
• Communicate any problems or detrimental situations to immediate supervisor
• Responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages
• Must be physically present at work, in assigned workstation, in order to perform all functions required of the position
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume
• Always communicate effectively with customers and all levels of employees
• Observe and direct actions of barbacks and inspect and maintain areas for which responsible
• Distinguish between different denominations of currency and make change
• Review and comprehend all necessary documentation
• Use the equipment associated with the position, including but not limited to the cash register and all bar equipment
• Effectively and efficiently move around bar area

WHAT IT TAKES (The Qualities We Look For)

• Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
• Ability to anticipate needs and over-deliver wherever possible
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Able to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to inspire and motivate others
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
• Knowledge of and ability to mix a wide variety of drinks

MUST HAVE'S

• Current, legal, and unrestricted ability to work in the United States
• High school or equivalent education required
• Union Pour Card
• Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
• The skills and abilities necessary for effective performance within this position are typically acquired through five (5) years bartending or similar experience or through progressive promotion and training within the Beverage department
• Preferred: 1-2 years' experience in a full-service restaurant or lounge
• Familiarity with superior customer service skills required
• Must have the ability to lead and supervise

WOULD BE NICE TO HAVE'S

• Learn and sell extensive food menu and beverage list
• Must enjoy being around and working with people
• Comply with all safety and health department procedures as well as all state and federal laws
• Maintain a neat, clean, and well-groomed appearance
• Adhere to hotel policies including but not limited to attendance, safety, and behavior

THE WORKING CONDITIONS

• Lift and carry 50 lbs., carry and balance plates, carry kegs, wine and beer cases as necessary
• Stand for periods of 8-10 hours
• Communicate clearly in verbal and written English
• Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties
• Work in an environment that is subject to varying levels of cold, heat, smoke, and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken. This position occasionally works outside and is subject to all weather Proper clothing is provided

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*