Bartender - Hilton - Harrisburg, PA

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bartender for the Hilton Harrisburg in Harrisburg, PA. 

POSITION SUMMARY: 

TO SERVE BEVERAGES AND/OR FOOD TO THE GUESTS IN A FRIENDLY, COURTEOUS AND TIMELY AND MANNER, RESULTING IN GUEST SATISFACTION. ALSO, TO PREPARE BEVERAGES FOR OTHER SERVERS TO SUPPLY TO GUESTS, AND ACT AS CASHIER FOR THE LOUNGE.
 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

• 15% - MAINTAINS PROPER AND ADEQUATE SET-UP OF THE BAR ON A DAILY BASIS. THIS INCLUDES REQUISITIONING AND STOCKING OF ALL BEER, WINE, SPIRITS, PAPER PRODUCTS, STRAWS AND STIRRERS, CONDIMENTS AND PRODUCE BASED ON PROJECTIONS FROM THE DAILY BEO’S.
• 5% - RESPONSIBLE FOR MAINTAINING STOCK, CUTTING, AND STORING OF ALL FRESH FRUIT AND VEGETABLE GARNISHES, JUICES AND OTHER PERISHABLES DAILY TO ENSURE PRODUCT QUALITY.
• 40% - GREETS GUESTS IN A COURTEOUS AND FRIENDLY MANNER, PROMOTES AND DOCUMENTS ORDERS FOR DRINKS. MIXES, GARNISHES AND PRESENTS DRINKS USING STANDARD INGREDIENT RECIPES AND PRACTICING PRUDENT PORTION CONTROL. CHECK GUESTS FOR PROPER IDENTIFICATION. DETECT AND ACT UPON GUEST INEBRIATION AS TRAINED. DEMONSTRATE KNOWLEDGE OF LIQUOR LAWS.
• 20% - INPUTS ORDERS INTO A REGISTER AT THE POINT OF SALE AND CREATES A CHECK FOR EACH GUEST AND PERSONNEL GUESTS, INCLUDING THOSE SERVED BY OTHER BEVERAGE SERVERS, TO MAINTAIN ACCOUNTABILITY OF ALL BEVERAGES SERVED. GUARANTEE TABS.
• 10% - ABILITY TO RECONCILE PRODUCT TO MAINTAIN ACCOUNTABILITY OF HOST AND CASH BARS.
• 10% - RECEIVES CASH FROM GUESTS, MAKES ANY CHANGE NEEDED, VERIFIES VALIDITY OF CHARGES, RECORDS CHARGES, AND ENSURES VOUCHERS ARE PROPERLY EXECUTED, IN ORDER TO BALANCE ALL MONEYS.
• 5% - LOCKS UP AND STORES ALL BEVERAGE, FOOD AND OTHER EQUIPMENT ITEMS, DEPOSITS CASH DROPS AND SECURES BANK. BALANCE CHARGES.

OTHER DUTIES

• ATTEND MANDATORY MEETINGS.
• PERFORM GENERAL CLEANING TASKS TO ADHERE TO HEALTH AND SAFETY STANDARDS.
• KEEP WORK AREA CLEAN AND ORGANIZED.
• COMPLETE OTHER DUTIES AS ASSIGNED BY SUPERVISOR SUCH AS ASSISTING SECURITY WITH DISORDERLY GUESTS.
• MUST ADHERE TO ALL STATE, FEDERAL AND CORPORATE LIQUOR REGULATIONS PERTAINING TO SERVING ALCOHOLIC BEVERAGES TO MINORS AND INTOXICATED GUESTS TO ENSURE ALL LAWS ARE BEING FOLLOWED.
• REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION. DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
• ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES: 
 

• MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION AND SERVICE OF VARIOUS ALCOHOLIC BEVERAGES.

• BASIC MATHEMATICAL SKILLS NECESSARY TO OPERATE A CASH REGISTER, MAKE CHANGE, TOTAL GUEST CHECKS, COUNT TOTAL BANK, PREPARE CASH DROPS, TOTAL ALL OTHER CHARGES, AND UNDERSTAND PORTION SIZES.

• BASIC ENGLISH LANGUAGE WRITING SKILLS NECESSARY FOR COMPLETION OF REQUISITIONS, BALANCE SHEETS AND VOUCHERS.

• SUFFICIENT MANUAL DEXTERITY IN HANDS IN ORDER TO USE A KNIFE TO MAKE GARNISH, PICK UP GLASSWARE AND BOTTLES, SCOOP ICE, MIX DRINKS, AND REACH OVERHEAD TO RETRIEVE STOCK.

• ABILITY TO READ, SPEAK AND UNDERSTAND THE ENGLISH LANGUAGE IN ORDER TO COMMUNICATE WITH GUESTS AND TAKE ORDERS.

• ABILITY TO REMEMBER, RECITE AND PROMOTE THE VARIETY OF MENU ITEMS.

• ABILITY TO OPERATE A KEYBOARD AND POINT OF SALE PROCEDURES TO PRE-CHECK AN ORDER AND CLOSE OUT A CHECK.

• ABILITY TO STAND AND WORK IN CONFINED SPACES FOR LONG PERIODS OF TIME.

DESIRED SOFTWARE PROFICIENCIES: NONE

SUPERVISORY RESPONSIBILITIES: NONE
 

EDUCATION / EXPERIENCE: 

• HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED. 
• BARTENDING WORK EXPERIENCE REQUIRED. GUEST RELATIONS/SERVICE EXPERIENCE PREFERRED.
• RAMP CERTIFICATION WITHIN 30 DAYS OF HIRE.
• MEET MINIMUM AGE REQUIREMENTS OF JURISDICTION.

 PHYSICAL REQUIREMENTS 

THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;
 CONSTANT – 6-8 HOURS

PHYSICAL ACTIVITY FREQUENCY
 SITTING RARE
 WALKING OCCASIONAL
 CLIMBING STAIRS OCCASIONAL
 CROUCHING/BENDING/STOOPING FREQUENT
 REACHING FREQUENT
 GRASPING CONSTANT
 PUSHING/PULLING FREQUENT
 NEAR VISION CONSTANT
 FAR VISION CONSTANT
 HEARING CONSTANT
 TALKING CONSTANT
 SMELL CONSTANT
 TASTE RARE
 LIFTING/CARRYING (# LBS) FREQUENT – UP TO 50 LBS.
 TRAVEL RARE

ENVIRONMENT

• WORK INSIDE 100% OF 8 HOUR SHIFT.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision (Full-Time employees)
• Vacation & Holiday Pay (Full-Time employees)
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio starting at $35 per night!
• 401(k) with company match
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program