Bartender

Description

ABOUT US

Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

OUR VALUES

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW

Bartenders will craft great drinks and provide exceptional service in a fast-paced environment. As a Bartender, you will be responsible for mixing, garnishing, and serving alcoholic and non-alcoholic beverages to our guests, all while ensuring their comfort and satisfaction.

REPORTS TO

Restaurant Manager and Supervisor

DIRECT REPORTS

N/A

KEY RELATIONSHIPS

Internal: Managers and hourly staff 

External: Guests

ESSENTIAL JOB FUNCTIONS

• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer requests
• Maintain a clean, organized bar area and ensure stock is properly rotated
• Provide excellent customer service by engaging with guests in a friendly, professional manner
• Process payments, including cash, credit card, and tabs
• Ensure all guests are of legal drinking age and follow all laws and regulations regarding alcohol service
• Monitor customer behavior and resolve any issues or concerns that may arise
• Assist in maintaining inventory and ordering supplies
• Keep track of and maintain the cleanliness of glassware, utensils, and bar equipment
• Adhere to all safety and sanitation guidelines
• Work collaboratively with other staff to ensure smooth service
• Create a welcoming and enjoyable atmosphere for customers

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Requirements

ESSENTIAL QUALIFICATIONS

• Previous bartending experience preferred
• Strong knowledge of drink recipes and bar operations
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic math skills for handling cash and making change
• Must be able to stand for extended periods and lift heavy objects
• Must be 18+ years old (or meet state requirements)
• TIPS (or equivalent) certification preferred
• Availability to work evenings, weekends, and holidays as needed
• Experience in a high-volume environment
• Knowledge of craft cocktails and mixology
• Strong work ethic and team player mentality
• Positive attitude and high energy