Barista - Osmium
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DARK MATTER LLC
Chicago, IL, US
Summary
Operate and maintain retail store operations while delivering exceptional customer service and engagement. Execute technical tasks including espresso brewing, POS operations, and equipment maintenance.
Job Description
Job DetailsJob Location: Chicago, IL 60657Salary Range: $16.00 - $16.00 Hourly
Barista - Osmium
A DMC Barista operates and maintains retail stores while representing all DMC core values. This position must engage and execute all tasks and development training given by their respective Store Manager (SM) and Assistant Manager (AM). This job requires some heavy lifting up to 60 lbs.
The Barista position is hourly tip-eligible, with a starting pay rate of $16.00/hr for tipped shifts and $16.60 for all untipped training shifts. After 90 days, Baristas are eligible for comprehensive health insurance that includes medical, dental, vision, accident, critical illness, STD/LTD, and voluntary life insurance. Additionally, we provide 401(k) options and financial planning support for all employees.
Customer Experience
Ensure exceptional customer service by representing DMC’s core values with customer engagement.
Comprehension and knowledge retention of current and upcoming products through email releases and flawlessly executing all QC feedback forms and quizzes on time.
Using materials for guidance, maintain a clean and presentable workplace and service area.
Teamwork
Full comprehension of proper channels of communication in every scenario
Exceptional communication with AMs and SMs on current events in store to drive performance
Engage with new staff members in the barista training program to assist in skills and development
Technical Skills
Protect and maintain company assets and equipment - communicate all issues to store leadership to resolve issues efficiently.
Trains and understands DMC equipment function.
Trains and understands POS and cash handling procedures.
Trains and understands DMC espresso bar and brewing skills, including handcraft methods
Qualifications
In a world driven by technology and science, we are the gravitational resistance rooted in skill and philosophy. An innovative culinary family fueled by community and passion to deliver the most intellectually honest coffee you will experience.
Dark Matter Coffee™ adheres to a philosophy where quality coffees are sourced based on traceability, innovation and social responsibility. Sustainability and fair business practices are very important to us. While aligning with organizations like Fair Trade Alliance, Rainforest Alliance or UTZ, help to ensure fair practices, we have also created direct partnerships with farmers in El Salvador, Guatemala and Mexico. These partnerships have grown to become family, allowing us to directly source our beans from the plant to the cup. This sourcing transparency yields fair business practices and unparalleled quality control, a difference that can be tasted in every cup.
Founded
2007
Company size
51-200 employees
Industry
Food and Beverage Services
Org type
Privately Held
Headquarters
Chicago, IL
In a world driven by technology and science, we are the gravitational resistance rooted in skill and philosophy. An innovative culinary family fueled by community and passion to deliver the most intellectually honest coffee you will experience.
Dark Matter Coffee™ adheres to a philosophy where quality coffees are sourced based on traceability, innovation and social responsibility. Sustainability and fair business practices are very important to us. While aligning with organizations like Fair Trade Alliance, Rainforest Alliance or UTZ, help to ensure fair practices, we have also created direct partnerships with farmers in El Salvador, Guatemala and Mexico. These partnerships have grown to become family, allowing us to directly source our beans from the plant to the cup. This sourcing transparency yields fair business practices and unparalleled quality control, a difference that can be tasted in every cup.
Founded
2007
Company size
51-200 employees
Industry
Food and Beverage Services
Org type
Privately Held
Headquarters
Chicago, IL
