Barista - Constant Grind
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Hard Rock Hotel & Casino Ottawa
Cincinnati, OH, US
Summary
The barista is responsible for preparing and presenting beverages while maintaining high standards of sanitation and product quality. They also promote positive customer relations by explaining menu items and handling guest inquiries or complaints.
Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The incumbent in this position is responsible for under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation.
Responsibilities:
Essential duties include, but are not limited to:
- Offers customer demonstrations and samples using brewing equipment
- Promotes positive customer relations; effectively explains menu items, handles guest complaints
- Prepare and serve beverages in accordance with established standards set by restaurant management
- Ensures that production and storage areas are maintained in accordance with city and state health department codes
- Promotes positive public/employee relations at all times
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Other duties as assigned.
Qualifications:
- Minimum six (6) months of related experience required
- Able to work a varied work schedule to include nights, weekends, and holidays.
- Must be computer literate.
- Ability to read and understand all policies and procedures.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Must be able to complete standard forms and reports.
- Have excellent written and verbal communication skills.
- Be flexible and adaptable to change.
- Be team-oriented and enjoy working with and assisting people.
- Able to exercise judgment on an independent basis.
- Be articulate and possess a professional appearance and demeanor.
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Founded
2025
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Ottawa, Ontario
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Founded
2025
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Ottawa, Ontario