Barback - Ole Red Gatlinburg

As a Barback in our legendary music and entertainment venues, you'll be the behind-the-scenes hero who keeps the bar running smoothly so our bartenders can shine. You'll stock and clean the bar and perform related tasks to increase the efficiency and productivity of the bartending team in a high-volume, music-fueled environment. As the ideal candidate, you're fast, friendly, and focused, understanding that in a venue with this much musical history, every shift is about delivering unforgettable experiences!
 

• Set up, stock, and maintain work areas. Restock ice bins, beverages, kegs, plasticware, etc.,
• Keep all beverage storage areas clean and organized at all times. Assist with inventory, product rotation (FIFO), and date labeling to ensure fresh products are readily available for preparation.
• Perform defined opening, running, and closing duties as assigned.
• Comply with bar weekly deep cleaning schedule. Put all trash and recyclable products in proper receptacles. Make sure trash receptacles are clean and odor-free.
• Attend pre-shift meetings. Stay informed of current menu items and descriptions.
• Communicate daily entertainment and upcoming events in venue.
• Ensure responsible alcohol service per local ordinance, alcohol awareness training and company policies.
• Keep the bar area clean and organized, including washing glassware, bussing bar top, clearing bar and service bar, cleaning spills, and floor and guest facing areas clear of debris.
• Follow sanitation procedures required by health regulatory agencies in both public areas and back of house.
• Comply with all company issued steps of service. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
• Perform other duties as assigned.

QualificationsEducation

• High school diploma or equivalent required

Experience

• Experience in restaurant operations

Knowledge, Skills and Abilities

• Effective interpersonal and verbal communication skills
• Demonstrated team player and self-starter
• Ability to deal with intoxicated guests in a positive and safety-minded manner
• Able to work during peak times, including evenings, weekends and holidays, to support business needs

Licenses / Certifications

• State Alcohol Education Card required upon hire
• Vegas-Specific: State Food Handler Safety Card required upon hire
• Vegas-Specific: Non-Gaming Work Permit Card required upon hire
• BNA Airport-Specific: Must meet all requirements to receive required airport SIDA badge, including successful completion of a background check

 
Physical Requirements
Speak, hear, and use non-verbal cues to communicate. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Walk up and down stairs while navigating the venue. Regularly lift and carry up to 50 lbs., and frequently sit, kneel, bend, and reach to move goods. Manual dexterity for tasks such as handling dishes.
 
Working Conditions
Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds and elevated noise levels.